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“Four Day Stay” 4 of 5 stars
Review of Oakwood Hotel

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Oakwood Hotel
Kimathi Street | P.O. Box 40683, Nairobi, Kenya   |  
Hotel amenities
Ranked #66 of 125 Hotels in Nairobi
Senior Contributor
49 reviews 49 reviews
23 hotel reviews
29 helpful votes 29 helpful votes
“Four Day Stay”
4 of 5 stars Reviewed October 19, 2011

Good location in Nairobi to walk.Very clean,sheets towels,bathroom.Lovely tea and coffee in room,tv
not the best for programmes but footy maybe ok for some.Although it was noisey outside I slept well.
Dinning limited but all good food,nice service.Thankyou for nice stay.Oct 5-8 and 16th 2011.
Jillian edwards

Room Tip: Rooms at the back
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  • Stayed October 2011, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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32 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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English first
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
67 helpful votes 67 helpful votes
1 of 5 stars Reviewed April 16, 2007

Alright, I'll give them marks for being a low budget hotel in the center of the city so everything is within reach. However, I recommend it as a one-night only hotel. We were there for four nights and each day exposed another flaw in the works.

1. The place is infested with roaches. They vary in size from ant to pet rat. The little ones I can handle but the big ones...eek! They spray the rooms religously and housekeeping is quite dilligent in maintaining a clean room, so much so that whatever it is they use to get the roaches can make for an unpleasant morning. I woke up once (thank God I had flipflops) and had to make my way through a minefield of dead and almost dead roaches. The sheets were clean but worn and torn, and I was definitely bitten by a flea on the second night. I managed to kill it hence was able to identify it.

2. The hotel's central location actually works against it in some ways. It is situated right across from the Stanley Hotel (ridiculously overpriced hence the choice of Oakwood) and also on a busy street. Be sure to ask for a quiet section and don't pick the rooms facing the street. For one, you're facing all that traffic and the city goes to sleep late or lulls momentarily before picking up again. And those rooms (201 - 205 I think) are right above the bar which gets very noisy. Our room was relatively quiet but we got the back traffic noise of very loud matatus and chugging buses.

3. There is no airconditioning throughout the hotel so be prepared to sweat it. We didn't want to leave our windows open at night as we were only two flights up and there didn't appear to be any security in the back. i.e., no bars on the windows or at least a high wall. Also, the lighting is very bad. There was only one bedside lamp and flourscent lighting to make up for the rest of the room. The beds themselves are somewhat comfortable but the design is terrible. Our double bed had the side drawers built as part of the head board and sticking out and not back, so you could actually risk poking or knocking a part of your face out if you turned over a bit too far in your sleep! Also, there was no mosquito net above our bed. A bit disconcerting as we were bitten every night and would have to cover our heads when that annoying whining of a searching parasite began and since there was no AC....very uncomfortable.

4. Food - atrocious. Breakfast consists of three kinds of cereals, stale dry pastries, instant coffee and you if you have to ask for eggs be prepared for a 10 minute minimum wait. The juices are not fresh squeeze, rather the bottled-add water variety. We never dared eat anything other than breakfast so can't exactly vouch for the snacks or other offered entrees.

5. It can get very loud within the hotel itself. An enthusiastic cleaning staff woke us up very early in the mornings with brooms knocking the numerous wood panel walls around and loud chattering and gossiping between dusting.

I will say that the staff were friendly and helpful but the hotel is not in the best of shape. The concept is good, a low budget hotel in the city centre but they need to get rid of the insects, demolish the kitchen and start afresh, hire a new kitchen manager in fact.

Mada Hotels advertises another property on the outskirts of Nairobi, but I'll wait until I see a positive review on Oakwood's improvement before I venture out there.

  • Liked — The concept - a strong wood insipired ambience
  • Disliked — Pretty much everything, particularly the insects, the food and the fact the televisions still don't work!
  • Stayed April 2007, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
13 reviews 13 reviews
13 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed December 12, 2006

I stayed here from the 2nd june 2004 for a few days when I went to meet my girlfriends family for the 1st time (She's now my wife). I contacted the the hotel directly along with several other hotels and this was the hotel that gave the most prompt and helpful answers and othe advise and organised a good if expensive taxi from the airport.

Even after my wife had returned to her familyfor a few days they were kind enough to only charge me the discounted rate for Kenyan residents in a Single room although I got to stay in the Double room.

Also they advised me to walk to the Akamba station with an Askari rather than catch a taxi.

The breakfasts were rather samey but at the price were fair and always well cooked, they also were more than happy to serve me breakfast early so that i could be in time for the bus to upcountry(or shags as it is better known to the younger generation). The bamburi weren't that helpful when we were coming back from the coast on this charge around Kenya meeting the possible relatives at the time (they now are relatives)

  • Liked — the service,central Location-Opposite TheStanley Hotel & less expensive
  • Disliked — The poor TV reception but that appears to be the norm in Nairobi
  • Tips/Secrets — Good Budget Hotel with good Service & Location
  • Stayed November 2006, traveled solo
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Oakwood Hotel

Address: Kimathi Street | P.O. Box 40683, Nairobi, Kenya
Location: Kenya > Nairobi
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #66 of 125 Hotels in Nairobi
Price Range (Based on Average Rates): $
Number of rooms: 20
Official Description (provided by the hotel):
The Oakwood HotelThe Oakwood Hotel is a small exclusive and perfectly located property, in fact, it's ideal accommodation for guests who enjoy the hustle, bustle and non-stop night-life of Nairobi.The Oakwood resides in the Elite House. building, formally Livingstone House. The property was built in the 1950s and although it maintains its colonial Architect. ... more   less 
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Also Known As:
Oakwood Hotel Nairobi

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