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“Wonderful Refuge” 5 of 5 stars
Review of House of Waine

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House of Waine
Masai Lane & Bogani Road | Karen, PO Box 25035, Nairobi 00603, Kenya   |  
Hotel amenities
Ranked #1 of 96 hotels in Nairobi
Hong Kong, China
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Wonderful Refuge”
5 of 5 stars Reviewed October 3, 2010

We stayed in the House of Waine at the beginning and at the end of our 2 week Safari. Both times we were fortunate enough to stay at the Malaika suite (which is an amazing room with a huge 30 sq meter terrace). The complimentary snack mini-bar is also a nice touch/ The house has a quiet, relaxed colonial feel and is a perfect place to simply chill out and relax before and most importantly after the safari. We found the staff extremely friendly and the food was spectacular. The heated pool and free high speed wi-fi are the great amenities (we couldn't get internet to work anywhere else in Kenya/Tanzania). It's also only a few minuted from the Karen Blixen museum and the Giraffe Centre (which sadly we did not get a chance to visit on this trip). Would definitely stay here again when we return to Nairobi.

  • Stayed September 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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125 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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English first
London
Top Contributor
54 reviews 54 reviews
36 hotel reviews
Reviews in 37 cities Reviews in 37 cities
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed October 3, 2010

We stayed at the House of Waine, Nairobi, Kenya by accident. Virgin Atlantic failed to land at Nairobi as planned for reasons that can only be explained by its pilot. After spending a long, dispiriting day at Mombassa airport in transit (where we ended up after a night flight from Heathrow), and missing the first night of our safari, we needed some comfort. On getting back to Nairobi under our own steam with Fly 540 (Kenyan pilots seem fearless where cloud cover is concerned) we stayed at the House of Waine for one night before finally getting off to Mount Kenya at 8am the following day.

The hotel is in a lovely setting in Karen and is handy for Wilson airstrip for the safarilink planes. It was quiet when we visited. Rooms are very comfortable, and we found the setting to be suitably zen after a trying day. Dinner was delicious and very good value. We slept very well, and received our wake up call as requested. When we next visit Nairobi we would definitely consider staying here rather than in the city centre.

  • Stayed September 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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North Sydney, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 4, 2010

We stayed at House of Waine before and after our Safari in the Masai Mara. We arrived exhausted, following a 30-hour journey from Sydney, Australia, and couldn't have found a more perfect place. We had the Manyatta Room, decorated in Masai colours, which had a small balcony and a huge comfy bed. We were greeted with a fruit cocktail and after a quick shower took advantage of a few reviving laps in the heated pool.
We sat outside for a relaxing beer and then got changed for dinner. The menu changes daily and there are good meat, fish and vegetarian options every day. The staff are delightful - warm, friendly and incredibly helpful.
The last thing I wanted to do was check my emails but my partner did (sigh) and they brought a laptop up to our room.
The hotel is quiet, with only 11 rooms, and we were grateful for that as we were so tired we could barely converse with each other. We slept incredibly well and woke up next day completely restored.
On our final night we were given the honeymoon suite. I can honestly say it is the nicest room I've ever been given anywhere in any hotel in the world. It had a huge balcony and was light, bright and spacious. I was feeling a bit depressed at having finished my Safari but my spirits were raised no end.
House of Waine is in a really convenient spot in Karen. It's a quiet, wealthy, pretty area of Nairobi and you're only five minutes from the Karen Blixen museum and not far from nature trails, the elephant orphanage and the giraffe centre.

  • Stayed June 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hong Kong
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 3, 2010

After having read all those raving reviews of the House of Waine, we wondered whether we had gone to the wrong place. The traffic was so congested it took us almost an hour to get there from the airport. The rooms were damp and musty. If you like dated furniture then you would think it is quaint. The shower kept switching from scalding hot to cold. Dinner was a disaster, the steaks were not fresh and we couldn't eat them. What a relief that we only stayed one night. Never again.

  • Stayed April 2010, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YORK
Top Contributor
65 reviews 65 reviews
65 hotel reviews
Reviews in 63 cities Reviews in 63 cities
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed April 27, 2010

Stayed three nights just after Easter in a ground floor room, Bustani, with French windows opening onto the garden. The room was spacious and comfortable although the shower didn’t produce enough hot water for two even though there was plenty coming out of the bath taps – that and a light bulb being out in the bedroom which wasn’t fixed were the only two things wrong, otherwise it was a lovely place and the staff really friendly. We were virtually the only people staying – there was another family one dinner time, otherwise not a soul, so we were very well looked after but I’m sure it’s the same even when they are busy. The gardens are beautiful and there’s a little pavilion by the pool where you can sit and listen to the birdsong (there was piped music but we asked them to switch it off), have a cup of tea and admire the flowers. It was really easy to organise a taxi to take us to the nearby Karen Blixen museum and a trip to have a look at central Nairobi. The food was delicious – lots of fresh fruit and fabulous homemade bread and there was a choice of wines with dinner. It wouldn’t suit you if you wanted more of a buzz, but it was a thoroughly relaxing place for a short stay.

  • Stayed April 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sydney, Australia
Senior Contributor
32 reviews 32 reviews
31 hotel reviews
Reviews in 30 cities Reviews in 30 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed March 16, 2010

This hotel is quite grand, and feels like something from the colonial era.

We found it very quiet - in fact, almost too quiet. Having two separate stays during Feb/March we barely saw another guest and both times had the lounge, bar, swimming pool and resturant all to ourselves. Some people will no doubt enjoy this, but we found it a little unnerving.

In parts, the 'colonial style' has lapsed into 'out dated' - especially the resturant, which is fairly dim desperately needs uplifting.

The beds are also very hard and (as I see other posters have noted) the shower was unreliable - which is not want you want at 4am when rising for an early flight.

The small safe amused me. After looking it, I found that it was not bolted in, and I could simply pick it up and easily walk away with it.

  • Stayed March 2010, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Littleton, Colorado
1 review
5 of 5 stars Reviewed February 12, 2010

If you can afford it, you won't be disappointed. I went with a group and didn't know I was affording it. What a most pleasant and astonishing surprise!

Stayed January 2010, traveled with friends
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Additional Information about House of Waine

Address: Masai Lane & Bogani Road | Karen, PO Box 25035, Nairobi 00603, Kenya
Location: Kenya > Nairobi
Amenities:
Restaurant Room Service Swimming Pool
Hotel Style:
#1 Romantic Hotel in Nairobi
#2 Family Hotel in Nairobi
#8 Business Hotel in Nairobi
Also Known As:
House Of Waine Hotel Nairobi
Hotel Of Waine
Of Waine Hotel

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