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“out dated” 1 of 5 stars
Review of House of Waine

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House of Waine
4.5 of 5 Hotel   |   Masai Lane & Bogani Road | Karen, PO Box 25035, Nairobi 00603, Kenya   |  
Hotel amenities
Ranked #1 of 129 Hotels in Nairobi
Hong Kong
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“out dated”
1 of 5 stars Reviewed May 3, 2010

After having read all those raving reviews of the House of Waine, we wondered whether we had gone to the wrong place. The traffic was so congested it took us almost an hour to get there from the airport. The rooms were damp and musty. If you like dated furniture then you would think it is quaint. The shower kept switching from scalding hot to cold. Dinner was a disaster, the steaks were not fresh and we couldn't eat them. What a relief that we only stayed one night. Never again.

  • Stayed April 2010, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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177 reviews from our community

Traveler rating
    140
    30
    5
    0
    2
See reviews for
45
83
8
21
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • French first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
YORK
Level Contributor
71 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 stars Reviewed April 27, 2010

Stayed three nights just after Easter in a ground floor room, Bustani, with French windows opening onto the garden. The room was spacious and comfortable although the shower didn’t produce enough hot water for two even though there was plenty coming out of the bath taps – that and a light bulb being out in the bedroom which wasn’t fixed were the only two things wrong, otherwise it was a lovely place and the staff really friendly. We were virtually the only people staying – there was another family one dinner time, otherwise not a soul, so we were very well looked after but I’m sure it’s the same even when they are busy. The gardens are beautiful and there’s a little pavilion by the pool where you can sit and listen to the birdsong (there was piped music but we asked them to switch it off), have a cup of tea and admire the flowers. It was really easy to organise a taxi to take us to the nearby Karen Blixen museum and a trip to have a look at central Nairobi. The food was delicious – lots of fresh fruit and fabulous homemade bread and there was a choice of wines with dinner. It wouldn’t suit you if you wanted more of a buzz, but it was a thoroughly relaxing place for a short stay.

  • Stayed April 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sydney, Australia
Level Contributor
34 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed March 16, 2010

This hotel is quite grand, and feels like something from the colonial era.

We found it very quiet - in fact, almost too quiet. Having two separate stays during Feb/March we barely saw another guest and both times had the lounge, bar, swimming pool and resturant all to ourselves. Some people will no doubt enjoy this, but we found it a little unnerving.

In parts, the 'colonial style' has lapsed into 'out dated' - especially the resturant, which is fairly dim desperately needs uplifting.

The beds are also very hard and (as I see other posters have noted) the shower was unreliable - which is not want you want at 4am when rising for an early flight.

The small safe amused me. After looking it, I found that it was not bolted in, and I could simply pick it up and easily walk away with it.

  • Stayed March 2010, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Littleton, Colorado
1 review
5 of 5 stars Reviewed February 12, 2010

If you can afford it, you won't be disappointed. I went with a group and didn't know I was affording it. What a most pleasant and astonishing surprise!

Stayed January 2010, traveled with friends
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uk
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 23, 2010

keep out of the city centre if you are connecting flights - and this is the place to stay - bit pricy but you get what you pay for.

  • Stayed January 2010, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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bensville
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed January 4, 2010

This was our santuary for 2 days before we started our safari. This place was perfect. We had spent 23 hours in transit and arrived at approx.9 pm. The staff was there to greet us and welcome us. They upgraded us to the suite which was superb. We were the only couple staying there and we had the whole place to ourselves. It felt very indulgent and we loved it.
the food was great, the help was great and we were treated like royalty.
We did a day trip around Nairobi which was excellent, with our tour manager Gibson.
It was just what we wanted and needed after our long flight and prepared us perfectly for the best safari you could imagine.
An amazing hotel in which i would have no hesitation in recommending. Very romantic and chic. We loved it.

  • Stayed December 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Westminster, London
1 review
5 of 5 stars Reviewed November 15, 2009

House of Waine was the perfect weekend getaway to get away from the hustle and bustle of Nairobi. The house itself is a beautiful colonial building with gorgeous gardens and decorations throughout the hotel. The rooms are lovely (although not overly luxurious) but they are everything you could want with very traditional decor, extremely clean, very comfortable and cozy. It is a very quiet and relaxing place to stay and several rooms have balconies overlooking the garden where you can watch the sunset... perfect! The staff are fantastic and very helpful, welcoming and smiley. I really can't recommend this enough if you want a small boutique hotel, with not many people and in the nicest part of Nairobi then look no further. The gardens are gorgeous with a very nice pool and loungers around it (although we didn't get round to testing it out). Next time i'm in Nairobi then I will definitely be booking back into the House of Waine for sure.

  • Stayed November 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about House of Waine

Address: Masai Lane & Bogani Road | Karen, PO Box 25035, Nairobi 00603, Kenya
Location: Kenya > Nairobi
Hotel Style:
#1 Romantic Hotel in Nairobi
#1 Luxury Hotel in Nairobi
#1 Family Hotel in Nairobi
#8 Business Hotel in Nairobi
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — House of Waine 4.5*
Number of rooms: 11
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Also Known As:
House Of Waine Hotel Nairobi
Hotel Of Waine
Of Waine Hotel

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