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“A haven in Nairobi” 4 of 5 stars
Review of House of Waine

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House of Waine
4.5 of 5 Hotel   |   Masai Lane & Bogani Road | Karen, PO Box 25035, Nairobi 00603, Kenya   |  
Hotel amenities
Ranked #1 of 119 Hotels in Nairobi
Melbourne
Top Contributor
51 reviews 51 reviews
46 hotel reviews
Reviews in 43 cities Reviews in 43 cities
68 helpful votes 68 helpful votes
“A haven in Nairobi”
4 of 5 stars Reviewed September 2, 2014

What a delightful place in which to spend two nights in Nairobi! Our lovely, very spacious room was richly furnished, tasteful and had a small balcony. The bathroom was a reasonable size with a separate bath and shower.

This 11 bedroom establishment has very attractive grounds to wander around and various areas to sit and relax including an upstairs terrace which overlooks the gardens.

We loved the breakfast area and enjoyed our start to the day here and thought that the evening meals we had both nights in the dining room were also nice.

It was my husband's birthday while we were there and a bottle of bubbly was sent to our room when we arrived which we thought was lovely. Also, after dinner when we returned to our room Happy Birthday was written on the floor boards in rose petals - so unexpected and thoughtful. We were very touched by the gesture!

The staff were very friendly and the service was wonderful. Everyone seemed to go out of their way to ensure we had a wonderful stay at the House of Waine and we certainly did.

Apparently it can take a couple of hours or more to get there from Nairobi airport in heavy traffic but we were very fortunate as it only took our driver a little over 30 mins to reach our peaceful retreat and not much longer on our return journey to the airport!

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoWNairobi, Manager at House of Waine, responded to this review, September 3, 2014
Thank you for staying with us on your recent trip to Nairobi. We are glad to have hosted you and appreciate your encouraging feedback.

We are happy you liked your room, enjoyed our service and had a memorable 02 days stay with us.
We hope to host you again on your next trip.

House Of Waine team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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163 reviews from our community

Traveler rating
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    4
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
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  • French first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
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English first
Brentwood, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed August 29, 2014

We stayed here 2 nights before going on safari. Very friendly and attentive staff, beautiful room (Manyatta) and good food. We had breakfast and dinner. A nice boutique hotel away from the bustle of Central Niarobi.

Room Tip: Rooms are uniquely decorated
See more room tips
  • Stayed August 2014, traveled as a couple
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoWNairobi, Manager at House of Waine, responded to this review, September 3, 2014
It was a pleasure hosting you on your way to Safari and thank you for your kind feedback.

We happily note that you enjoyed your stay with us, liked your room and that we were friendly and attentive.
We look forward to welcoming you back on your next trip to Nairobi.

Thank you.

House Of Waine team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gerringong, Australia
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed August 21, 2014

After a hectic two weeks in South Africa and preparing for our Safari trip to Tanzania etc this was the ideal place to take a deep breath. So quiet, only a limited number of rooms/guests and fantastic staff, it was so refreshing.
The only thing that could be better, would be to be there in the warmer months and you could utilise the pool and outside area, that would make it 110%.
In saying that, the hotwater pressure in the 'Safari' room left a lot to be desired.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoWNairobi, Manager at House of Waine, responded to this review, September 3, 2014
Thank you for choosing House of Waine on your recent stay in Nairobi, we are glad you had a good rest with us after Safari.
We appreciate your kind feedback and have noted for action that the water pressure in your room was not sufficient.

We look forward to welcoming you back on your next visit.

House Of Waine team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nairobi, Kenya
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 19, 2014

From the front gate to the reception, the staff were proactive and ahead of their clients. It was nice to be pampered. Great food to boot. In Nairobi, where pools are cold, their was shallow enough to allow the water to warm during the day.

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoWNairobi, Manager at House of Waine, responded to this review, August 21, 2014
Thank you for staying with us and for your very kind feedback. We happily note that we made your stay memorable and that you enjoyed our heated pool, food and service.

We look forward to welcoming you back.

House Of Waine team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nairobi, Kenya
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 13, 2014

Stayed at House of Waine over Easter weekend 2014 with my family including young infant. Very pleased with service; food was excellent. Only suggestion I would make is more soap and shampoo in the bathrooms please...I stayed in Malaika Suite.

We were all very well catered for including your very young guest. We will be back!!!!

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoWNairobi, Manager at House of Waine, responded to this review, August 21, 2014
Thank you for staying with us during the Easter weekend. We are happy that you and your family enjoyed our food and services.

We appreciate your kind feedback and have taken you suggestion in to consideration.

We hope to host you again in the near future.

House Of Waine team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 10, 2014 via mobile

We spent our first day in Kenya at The House of Waine. It is a comfortable facility with large rooms and good food and service. The best aspect of the hotel is the great location which is central to a variety of great activities in Karen (a suburb of Nairobi). We spent a full day exploring the area before heading out on safari.

Our activities included:
1. The Giraffe Center - you must go! We got up close and personal to beautiful Rothschild giraffes. The next time we visit we will hotel at the Giraffe Sanctuary nearby.

2. The Nyumbani Children's Home - we were moved by our visit to this home for abandoned children who are infected with HIV. The impact of this program is overwhelming.

3. The Bead Factory - we got a tour of this awesome facility that employs local, single moms and shopped for jewelry and pottery in their shop.

4. Karen Blixen Home and Museum - I was so excited to see the actual home of the famous writer of "Out of Africa." The tour was ok.

5. The Sheldrick Elephant Orphanage - run, don't walk to this amazing place. We went to the more private and quiet 5pm viewing (you just need to go online and adopt an elephant baby before your trip). It was unbelievable to see the baby elephants running into camp from their day out in the park. So cute! Seeing the babies drink their bottles, play with their keepers and nuzzle into their hay for bed was so moving.

6. Flipflop Shop - do you know what can be made out of recycled Flipflop sandals? Everything! Stop by and try to resist buying something.

Have a great trip!

Stayed July 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoWNairobi, Manager at House of Waine, responded to this review, August 21, 2014
Thank you for staying with us on your first night in Kenya on your way to Safari. We are happy you found our rooms comfortable, food and service good and also found time enjoy the various attractions nearby.

We hope you had a wonderful vacation and look forward to hosting you again.

House Of Waine team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Christchurch, United Kingdom
Senior Contributor
48 reviews 48 reviews
25 hotel reviews
Reviews in 26 cities Reviews in 26 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 5, 2014

This must be a piece of heaven in Nairobi. We were upgraded to the suite, and wow, what a stunning room, very large and comfortable with a superb balcony. The hotel also has a large swimming pool and beautiful gardens. It is located in a quiet and pretty area of Nairobi with easy access to local attractions. The restaurant is super with good wines to accompany the excellent food.
We have no hesitation in recommending this quality hotel, the place is spotless and comfortable and the staff friendly, I cannot imagine anyone will ever have a bad experience here. Visit and enjoy!!

Room Tip: I am sure all of the rooms are excellent, the suite is stunning.
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoWNairobi, Manager at House of Waine, responded to this review, August 21, 2014
We were honored to host you at House Of Waine and are glad you enjoyed your stay.

Thank you for your very kind feedback, we happily note that you enjoyed your meals and wines with us, the beautiful gardens, service and also found time to enjoy some of the numerous attractions nearby.

We look forward to hosting you again on your next visit.

House Of Waine team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about House of Waine

Address: Masai Lane & Bogani Road | Karen, PO Box 25035, Nairobi 00603, Kenya
Location: Kenya > Nairobi
Amenities:
Restaurant Room Service Swimming Pool
Hotel Style:
#1 Romantic Hotel in Nairobi
#1 Luxury Hotel in Nairobi
#1 Family Hotel in Nairobi
#8 Business Hotel in Nairobi
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — House of Waine 4.5*
Number of rooms: 11
Reservation Options:
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Also Known As:
House Of Waine Hotel Nairobi
Hotel Of Waine
Of Waine Hotel

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