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“Fantastic home away from home!!” 5 of 5 stars
Review of House of Waine

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House of Waine
4.5 of 5 Hotel   |   Masai Lane & Bogani Road | Karen, PO Box 25035, Nairobi 00603, Kenya   |  
Hotel amenities
Ranked #1 of 101 hotels in Nairobi
Nairobi, Kenya
1 review
1 helpful vote 1 helpful vote
“Fantastic home away from home!!”
5 of 5 stars Reviewed March 10, 2014

This is a perfect get away place in Nairobi yet with a feel of "away from the city" hustles & bustles. Food is fantastic, service is on point & the facility very well maintained. Was there for our wedding anniversary & the staff went out of their way to make the stay worth remembering...Thanks & we will be back :)

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoWNairobi, Manager at House of Waine, responded to this review, March 25, 2014
It was a pleasure to host you on your wedding anniversary and are happy we made your stay memorable.

We appreciate your kind feedback and look forward to your next stay.

Thank you.

House of Waine team.
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138 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
Switzerland
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 1, 2014

We returned again to House of Waine in December 2013. Our flight from Zurich was late, the airport was in chaos because it was the night before the Independence Célébrations and there was a power cut - we were in the pitch dark. It was pouring with rain and thousands of people were waiting for friends/family to arrive at the airport. We never thought we would get there! Finally at 11.15pm (4 hours late) we arrived back to our "haven of peace". Would you believe that the restaurant staff were still waiting for us to prepare our dinner. This is just unknown in Europe! We were so tired, we couldn't eat, but we sat and had a couple of drinks with Steve, the Assistant Manager, who gave no indication whatsoever that he wanted to go home!
We stayed two nights. The following day we didn't go far but enjoyed the hospitality of being guests in a country house atmosphere, where nothing is too much trouble and the food/service is excellent!
Would we return? Yes, definitely...........
It is not the least expensive hotel in Nairobi but you cannot get a Rolls Royce for the price of a Mini!

Room Tip: All rooms are exellent, but if you want to treat yourself - go for the suite.
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  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoWNairobi, Manager at House of Waine, responded to this review, March 25, 2014
We were happy to welcome you back to House of Waine and are glad you had a great stay with us after a long trip.
We all hope the rest of your holiday was enjoyable and look forward to welcoming you back on your next stay in Nairobi.

Thank you for your kind feedback.

House of Waine team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bucks
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 27, 2014

We arrived late in the evening but the staff ,including the chef had stayed to welcome us and prepare food.

It's a beautiful boutique hotel with 11 rooms in lovely grounds, with a swimming pool and located in Karen a suburb of Nairobi close to all the attractions like the Giraffe and Elephant sanctuaries and the Karen Blixan museum.

We were celebrating our 25th Wedding anniversary and we were so surprised to be given a suite which was beautifully decorated with rose petal hearts,roses and a bottle of bubbles fantastic!

The food was delicious and the staff always so polite,friendly and thoughtful. I would definitely recommend The House of Waine it's a very special place.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoWNairobi, Manager at House of Waine, responded to this review, March 25, 2014
We were honored to host you at House of Waine on your 25th anniversary and are happy that you had a special time and enjoyed our services and meals.

Thank you for your kind words, we look forward to hosting you again in future.

House of Waine team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 26, 2014

My husband and I, along with our two teenage sons, stayed at House of Waine for 2 nights in January. We could not have made a better choice in terms of location as it is so close to all the attractions that Karen has to offer. The accommodation was beautiful and spacious. It felt like an oasis after the hustle and bustle of the Nairobi streets. The grounds are incredibly peaceful and we enjoyed relaxing near the pool in the afternoons. The ambience, with a fire burning in the evening, the smiles on the staffs faces, etc.. made our stay incredibly relaxing and enjoyable. You will not be disappointed.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoWNairobi, Manager at House of Waine, responded to this review, March 25, 2014
Thank you for choosing House of Waine, it was a pleasure hosting you and your family, we are glad you enjoyed your two nights stay with us.

We highly appreciate your kind feedback and look forward to welcoming you back on your next stay in Nairobi.

House of Waine team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Orange, New Jersey
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 18, 2014

I wish we had stayed with House of Waine for a few more days. We had a hectic schedule and it was always nice to arrive back to the oasis of relaxation away from hustle & bustle of Nairobi. Despite an annoying incident with a taxi driver referred by the hotel, our needs were met expeditiously and in a friendly manner. The food was delicious and menu choices innovative. The bartenders and wait staff were very patient and helpful in offering beverage options and we were also very grateful to Dennis at the front desk who helped in shipping an item with DHL.

Room Tip: The hotel is very quiet so travelling with very young children might be a challenge. However, reque...
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  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoWNairobi, Manager at House of Waine, responded to this review, February 20, 2014
Dear Albert,

It was a pleasure hosting you and your family at House of Waine and we are happy you enjoyed your stay with us.

Thank you for your kind feedback, we all appreciate it and also take note of the inconvenience caused by the taxi transfer.

We look forward to hosting you again on your next trip.

House of Waine team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Smith, Arkansas
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 11, 2014

My wife and I spent two nights at the House of Waine this past January.
The House of Waine is located in Karen, a residential suburb of Nairobi.
Our flight from London didn't arrive in Nairobi until 9:50PM and it was after 11:00PM before we arrived at the House of Waine. The staff, including cooks, were waiting for us and prepared a late night snack before we turned in. I knew we where at the perfect place!
The House of Waine is everything that you would expect. Clean, comfortable and quiet. The staff was attentive and ready to serve. All in all, a "Perfect" experience.

Room Tip: Nairobi was our last stop before starting a three week safari. They put us in the Safari Room... m...
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoWNairobi, Manager at House of Waine, responded to this review, February 20, 2014
Thank you for choosing House of Waine, we are glad you had a great experience with us.

We highly appreciate your kind feedback and look forward to welcoming you back on your next stay in Nairobi.

House of Waine team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Taradale, Napier, New Zealand
Senior Contributor
45 reviews 45 reviews
31 hotel reviews
Reviews in 36 cities Reviews in 36 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed February 8, 2014

We only stayed here one night in September 2013 before we embarked on our trip to the Masai Mara. Hotel was impeccable. Grounds were well groomed and staff were fantastic. We were welcomed to the House of Waine and felt at home. Rooms were spacious, well appointed and we had a lovely view over the grounds. We wished we had had at least two nights here to recover from arriving in Nairobi.

We had a wonderful meal at the restaurant as well as pre-dinner drinks by the fire. All in all this is a very special place and we would stay here again. Would recommend this Hotel to anyone. Thanks to everyone.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoWNairobi, Manager at House of Waine, responded to this review, February 20, 2014
Thank you for staying with us, we are glad you enjoyed your stay with us and hope you had a wonderful safari.

We look forward to hosting you again, hopefully for 02 or more nights.

Thank you.

House of Waine team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about House of Waine

Address: Masai Lane & Bogani Road | Karen, PO Box 25035, Nairobi 00603, Kenya
Location: Kenya > Nairobi
Amenities:
Restaurant Room Service Swimming Pool
Hotel Style:
#1 Luxury Hotel in Nairobi
#1 Family Hotel in Nairobi
#1 Romantic Hotel in Nairobi
#2 Business Hotel in Nairobi
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — House of Waine 4.5*
Reservation Options:
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Also Known As:
House Of Waine Hotel Nairobi
Hotel Of Waine
Of Waine Hotel

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