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“Unpretentious luxury, efficient service, and wonderful staff.” 5 of 5 stars
Review of House of Waine

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House of Waine
4.5 of 5 Hotel   |   Masai Lane & Bogani Road | Karen, PO Box 25035, Nairobi 00603, Kenya   |  
Hotel amenities
Ranked #1 of 125 Hotels in Nairobi
South Orange, New Jersey
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
“Unpretentious luxury, efficient service, and wonderful staff.”
5 of 5 stars Reviewed February 18, 2014

I wish we had stayed with House of Waine for a few more days. We had a hectic schedule and it was always nice to arrive back to the oasis of relaxation away from hustle & bustle of Nairobi. Despite an annoying incident with a taxi driver referred by the hotel, our needs were met expeditiously and in a friendly manner. The food was delicious and menu choices innovative. The bartenders and wait staff were very patient and helpful in offering beverage options and we were also very grateful to Dennis at the front desk who helped in shipping an item with DHL.

Room Tip: The hotel is very quiet so travelling with very young children might be a challenge. However, reque...
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  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoWNairobi, Manager at House of Waine, responded to this review, February 20, 2014
Dear Albert,

It was a pleasure hosting you and your family at House of Waine and we are happy you enjoyed your stay with us.

Thank you for your kind feedback, we all appreciate it and also take note of the inconvenience caused by the taxi transfer.

We look forward to hosting you again on your next trip.

House of Waine team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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167 reviews from our community

Traveler rating
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    5
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • French first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
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English first
Fort Smith, Arkansas
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 11, 2014

My wife and I spent two nights at the House of Waine this past January.
The House of Waine is located in Karen, a residential suburb of Nairobi.
Our flight from London didn't arrive in Nairobi until 9:50PM and it was after 11:00PM before we arrived at the House of Waine. The staff, including cooks, were waiting for us and prepared a late night snack before we turned in. I knew we where at the perfect place!
The House of Waine is everything that you would expect. Clean, comfortable and quiet. The staff was attentive and ready to serve. All in all, a "Perfect" experience.

Room Tip: Nairobi was our last stop before starting a three week safari. They put us in the Safari Room... m...
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoWNairobi, Manager at House of Waine, responded to this review, February 20, 2014
Thank you for choosing House of Waine, we are glad you had a great experience with us.

We highly appreciate your kind feedback and look forward to welcoming you back on your next stay in Nairobi.

House of Waine team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Taradale, Napier, New Zealand
Top Contributor
59 reviews 59 reviews
42 hotel reviews
Reviews in 49 cities Reviews in 49 cities
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed February 8, 2014

We only stayed here one night in September 2013 before we embarked on our trip to the Masai Mara. Hotel was impeccable. Grounds were well groomed and staff were fantastic. We were welcomed to the House of Waine and felt at home. Rooms were spacious, well appointed and we had a lovely view over the grounds. We wished we had had at least two nights here to recover from arriving in Nairobi.

We had a wonderful meal at the restaurant as well as pre-dinner drinks by the fire. All in all this is a very special place and we would stay here again. Would recommend this Hotel to anyone. Thanks to everyone.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoWNairobi, Manager at House of Waine, responded to this review, February 20, 2014
Thank you for staying with us, we are glad you enjoyed your stay with us and hope you had a wonderful safari.

We look forward to hosting you again, hopefully for 02 or more nights.

Thank you.

House of Waine team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 8, 2014

What a wonderful small, professionally run hotel. Thank you House of Waine management and staff for looking after me so well. Nothing here is to much trouble for this team. My room, Manyatta was perfect, it has everything a girl needed, mirrors and light all in the right places for hair and makeup! I have no problem in recommending this hotel and I will return on my next business trip.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoWNairobi, Manager at House of Waine, responded to this review, February 20, 2014
Dear Joanne,

It was indeed a pleasure for us to host you at House of Waine and are glad you enjoyed your stay. Thank you for your kind feedback which is very encouranging to the team.

We look forward to welcoming you back on your next trip.

House of Waine team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Christchurch, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 4, 2014

The House of Waine is a beautiful, small, friendly hotel I was recommended to - and am happy to recommend to others. The staff were friendly and completely accommodating, nothing was too much trouble.

Room Tip: The Bustani is large and light, on the ground floor with direct access to the garden.
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  • Stayed January 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoWNairobi, Manager at House of Waine, responded to this review, February 20, 2014
It was a pleasure hosting you at House of Waine and we are glad you had a wonderful time.

We look forward to welcoming you back on your next stay in Nairobi.

Thank you for your kind feedback.

House of Waine team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 9, 2013

This was my second stay at House of Waine and just like the first, it did not disappoint. The quaint inn is comfortable, the grounds are beautiful, and the staff is friendly and attentive. House of Waine is truly a luxurious inn and the perfect start to any luxury safari.

Room Tip: I've stayed on both sides of the inn, and I prefer the rooms overlooking the back yard/pool area...
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  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoWNairobi, Manager at House of Waine, responded to this review, December 23, 2013
Thank you for staying with us again, we appreciate your support and kind feedback.

We are happy you had a comfortable stay with us and look foward to hosting you again on your next trip to Nairobi.

Thank you.

House of Waine team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hobart, Australia
1 review
5 of 5 stars Reviewed November 29, 2013

My first trip to Africa and I now understand the seduction!! The House of Waine is sublime! The staff were extraordinary,the house itself is full of class,food divine,a simply wonderful experience! Quite a distance from the chaos of Nairobi and the airport,so quiet and close to wonderful attractions such as Elephant orphanage,Giraffe centre,Karen Blixen museum,it was the perfect choice!

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoWNairobi, Manager at House of Waine, responded to this review, December 23, 2013
Thank you for choosing House of Waine on your first trip to Africa, we were honoured to host you.

We are glad you enjoyed your stay with us and also found time to enjoy the various attractions in the area.

We look forward to welcoming you again on your next visit to Nairobi.

Thank you.

House of Waine team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about House of Waine

Address: Masai Lane & Bogani Road | Karen, PO Box 25035, Nairobi 00603, Kenya
Location: Kenya > Nairobi
Hotel Style:
#1 Luxury Hotel in Nairobi
#1 Romantic Hotel in Nairobi
#2 Family Hotel in Nairobi
#10 Business Hotel in Nairobi
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — House of Waine 4.5*
Number of rooms: 11
Reservation Options:
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Also Known As:
House Of Waine Hotel Nairobi
Hotel Of Waine
Of Waine Hotel

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