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“A Welcome Retreat in Nairobi” 5 of 5 stars
Review of House of Waine

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House of Waine
Masai Lane & Bogani Road | Karen, PO Box 25035, Nairobi 00603, Kenya   |  
Hotel amenities
Ranked #1 of 96 hotels in Nairobi
Los Angeles
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
23 helpful votes 23 helpful votes
“A Welcome Retreat in Nairobi”
5 of 5 stars Reviewed August 14, 2013

We stayed at the House of Waine after our Safari this month. The staff was gracious and the rooms were very nice. The location in Karen is near some of the nice attractions in Nairobi. We were part of a big group and took up much of the hotel. Breakfast was good and the dinners that we had at the hotel were very good. All in all, I would recommend the House of Waine.

Room Tip: Each room is different. All are nice.
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoWNairobi, Manager at House of Waine, responded to this review, August 16, 2013
We appreciate the opportunity you gave us to host your group and the encouraging feedback.

We are glad you had a wonderful stay with us after your Safari and look forward to hosting you again in future.

Thank you on behalf of the House of Waine team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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125 people have reviewed this hotel

Traveler rating
    98
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    3
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    1
See reviews for
29
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Birmingham, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 11, 2013

I can only agree with all the positive comments already written about this hotel.
Room was clean, huge with balcony overlooking pool and gardens.
Food was wonderful, we left before "breakfast time" but full blown cooked breakfast was put on for us.
Not only is the hotel amazing, the staff are fabulous and nothing is too much trouble.
Loved it....wonderful place to unwind after flight
Would go back tomorrow

Room Tip: Honeymoon suite ( not that we were on our honeymoon). - massive room
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoWNairobi, Manager at House of Waine, responded to this review, August 16, 2013
We were honored to host you and are happy you had an enjoyable stay with us.

Thank you for the great feedback as we look forward to hosting you again.

Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton, United Kingdom
Top Contributor
58 reviews 58 reviews
26 hotel reviews
Reviews in 32 cities Reviews in 32 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 21, 2013

i stayed here a couple of nights while visiting nairobi and it was clear that the staff are very proud of their hotel and the rooms are lovely very old fashioned going back in time to blixen era! i would stay again and take the family.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoWNairobi, Manager at House of Waine, responded to this review, August 16, 2013
We appreciate the opportunity you gave us to host you for a few nights and are glad you had a great stay.

We look forward to hosting you and your family when you are next in Nairobi.

Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reno, Nevada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 14, 2013

We stayed at the House of Waine before and after our safari. I can't say enough nice things about this hotel. The rooms were beautiful, the food was delicious and the service was incredible. From the moment you arrive you are pampered. The grounds are gorgeous. I would highly recommend staying here. We spent our first night in Nairobi here and enjoyed breakfast in the sunroom and dinner in the dining room. On the way home from our safari we just booked a hospitality suite and were given another beautiful room with all the amenities we needed and then had lunch and dinner there, before heading back to the airport. This made our long layover very enjoyable.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoWNairobi, Manager at House of Waine, responded to this review, August 16, 2013
Thank you for staying with us before and after your Safari, we are glad you had a wonderful time on both stays.

We appreciate and are grateful for the encouraging feedback as we look forward to hosting you again in the future.

Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Omaha, Nebraska
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 13, 2013

We arrived quite late after a very long journey expecting to be immediately ushered to our room. To our surprise, we were greeted and attended to by a very alert, professional and extremely friendly staff. My first impression...gorgeous, absolutely gorgeous; and that impression stayed throughout our short stay. Everything was beyond our expectations, food, grounds and oh that marvelous staff, they even helped us learn some basic Swahili. We couldn't have been more pleased. Thank you all for a wonderful stay!

Room Tip: We stayed in the Pwani room; very spacious, looked out over the magnificent gardens. Quite lovely s...
See more room tips
  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoWNairobi, Manager at House of Waine, responded to this review, August 16, 2013
We are glad we were able to help you relax after a long trip as well as make your stay with us comfortable and enjoyable.

Thank you for the great feedback as we look forward to hosting you on your next visit to Nairobi.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake Tahoe (California), California
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 12, 2013

We arrived at House of Waine about 10:15 pm after a 27 hour flight from California. We were immediately made welcome. We spent two nights and enjoyed the relaxing atmosphere. Beautiful grounds. The service was impeccable and the food was outstanding. We had the best Snapper we've ever eaten. Edwin, Alex, Bernard, Douglas and the entire staff were there to make for a remarkable stay. We would recommend the House of Waine to anyone traveling to Nairobi, Kenya.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoWNairobi, Manager at House of Waine, responded to this review, August 16, 2013
Thank you for staying with us and for the great feedback. We are glad our facilities and staff made your stay relaxing and enjoyable.

We look forward to hosting you on your next stay in Nairobi.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dar es Salam, Dar es Salaam, Tanzania
1 review
5 of 5 stars Reviewed June 15, 2013

I'm pleased to read the reviews of House of Waine are still as I remember. We stayed at HoW back in 2005 when they just opened. It was my husbands' 30th birthday surprise and we Loved it! It was fabulous customer service and they created a very special private dining area for us on the day. It was very romantic, super service and good food. I got everything planned as I had asked for and they were more than generous:) i
I'm a very high maintanance type of gal and HoW went above and beyond to make this gal happy!!. It is very romantic so best for couples.
We still talk about it to this day but we left Kenya right afterwards and havent gotten a second chance to visit, whenever we move back to Kenya, we will definitely go back to HoW. I must add that it is quite pricy but worth it.
I would definitely recommend anyone that can visit it try out HoW. It's the gem of Nairobi suburbia!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoWNairobi, Manager at House of Waine, responded to this review, July 1, 2013
We are happy you have great memories from your stay with us and will be delighted to host you when you are back in Kenya..

We look forward to your visit.

Thank you on behalf of House of Waine team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about House of Waine

Address: Masai Lane & Bogani Road | Karen, PO Box 25035, Nairobi 00603, Kenya
Location: Kenya > Nairobi
Amenities:
Restaurant Room Service Swimming Pool
Hotel Style:
#1 Romantic Hotel in Nairobi
#2 Family Hotel in Nairobi
#8 Business Hotel in Nairobi
Also Known As:
House Of Waine Hotel Nairobi
Hotel Of Waine
Of Waine Hotel

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