My husband, daughters (13 and 11) stayed here in September. What a wonderful place. The location is perfect for visiting the Elephant Orphanage, Karen Blixen's house and Giraffe Manor. The rooms were spacious, well-appointed. The showers were exceptional. The staff was very nice. The food was superb. The young chef prepared some exceptional dishes each night. And, prepared some special things for our daughters. The breakfast was always good and on time. We befriended some of the staff and it made our experience even better. The grounds surrounding the hotel are beautiful.

We stayed one night in a post-safari break before flying on to Dubai. The room was superb, the service excellent, but the food only passable. Unlike the big hotels in Nairobi, which could just as well be in Chicago, the House of Waine feels like Africa whilst offering superb accommodations, lovely grounds and an attentive staff. Dinner was okay, but not up to the standards of the accommodations. My wife and I have visited 12 countries in Africa (and more than 50 elsewhere), and the Malakai room is the best sub-Saharan accommodation in which we have stayed. Though expensive, the room rate is reasonable given the feeling of over-the-top, but sophisticated and subdued, luxury the room affords. Quiet, clean, huge, beautifullly decorated with an amazing private balcony overlooking the pool and garden, the room was one of the real high points of our month-long African tour.

This is an excellent hotel in a safe, upmarket suburb removed from the centre of Nairobi (which, unless you need to be there for whatever reason, is probably worth avoiding anyway). Highly personalised service, great rooms, wonderful setting and ambience. Not particularly cheap, but definitely worth it.

This is a 5* boutique hotel in Nairobi. Pleasantly situated in Karen, with nice helpfull staff. All rooms have an individual theme. Great for people like things to be spot-on.