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“Truly superb.” 5 of 5 stars
Review of House of Waine

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House of Waine
4.5 of 5 Hotel   |   Masai Lane & Bogani Road | Karen, PO Box 25035, Nairobi 00603, Kenya   |  
Hotel amenities
Ranked #1 of 100 hotels in Nairobi
wooloomooloo
Top Contributor
168 reviews 168 reviews
93 hotel reviews
Reviews in 53 cities Reviews in 53 cities
141 helpful votes 141 helpful votes
“Truly superb.”
5 of 5 stars Reviewed February 22, 2012

This is an excellent hotel in a safe, upmarket suburb removed from the centre of Nairobi (which, unless you need to be there for whatever reason, is probably worth avoiding anyway). Highly personalised service, great rooms, wonderful setting and ambience. Not particularly cheap, but definitely worth it.

Room Tip: Any room here I've stayed in here has been good.
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  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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139 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 24, 2012

This is a 5* boutique hotel in Nairobi. Pleasantly situated in Karen, with nice helpfull staff. All rooms have an individual theme. Great for people like things to be spot-on.

  • Stayed January 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Top Contributor
122 reviews 122 reviews
40 hotel reviews
Reviews in 65 cities Reviews in 65 cities
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed December 22, 2011

Stayed at this property pre safari. Great personal attention from the staff. Delicious food. Each room has a different feel with beautiful artwork and furnishings. Wonderful garden and pool. Close to Kazuri Bead Factory.

  • Stayed November 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corona, California
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 15, 2011

Having booked this property several times, and stayed myself several times, as a travel agent, I have to add my two cents. I find that this property was an excellent alternative to begin and/or end your safari. Seamless checkin, great rooms, good personal attention and good food. We, my group of six, found the staff to be accommodating and welcoming, anticipating our needs. While at the cabana, at least twice, attendants came over and asked if we needed anything, music was playing throughout. I found it quite a nice atmosphere. The decor throughout the property gave an authentic feel, in fact, several of my guests asked about many of the pieces on display throughout the property. I will definitely book this property again and I will definitely stay here again.

Room Tip: See if the Malaika suite is available...you'll love it.
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  • Stayed November 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 4, 2011 via mobile

My husband and I had just arrived for our 1st night out and we had a very warm welcome and check in was very seamless. The rooms were excellent and the breakfast was mwah! Really loved it we will definitely be back!

  • Stayed November 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki, Finland
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 29, 2011

We stayed at House of Waine for 2 nights in January 2010, and have such a great memories from the place. The hotel provides a great escape from sometimes chaotic Nairobi city life and provided us a nice beginning for our Kenya experience. The best things about this hotel are:

- One of the most helpful and attentative hotel staff we've ever exprienced.
- Lovely and spacious rooms decorated with true African style and great attention to detail
- Beuatiful garden and pool side area, with bar
- Delicious breakfast with fresh local fruits
- Location was peaceful, quiet and beatiful,perfect for low-key relaxing

We hope we can visit House of Waine again and can truly recommend this hotel to everyone!

  • Stayed January 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
1 review
5 of 5 stars Reviewed November 20, 2011

This hotel was the first and last stops on a two week holdiday in Kenya/Tanzania for myself and my mum, and it was absolutely AMAZING. The staff were incredibly friendly and always went out of their way to accommodate our requests - after seeing the "Malaika Suite" (their presidential suite), we asked if there was any possibility of us being able to use it, and they upgraded us, free of charge, for two nights. When asked if we could dine out by the pool for breakfast, they had it all prepared for us the following mornings (Patrick was our waiter and he was delightful!). When we had a cocktail each night, they remembered what we had had the previous night and asked if we wanted the same (inredibly cheap, and delicious!). They had a couple of rugs in our room that I really quite liked, and so they sent one of the housekeepers out to track down where it was from and how much they cost, without the slightest whinge. When we asked about massages, they contracted a lady named Grace who was just perfect for what we wanted.
The food was first rate, absolutely delicious - four courses, a different option each night and cooked perfectly.
The accommodation itself was beautiful - after a week long safari in Tanzania, we walked back into the House of Waine foyer and felt as if we were returning home.
All in all, this hotel is definitely the most amazing accommodation I've ever stayed in. If we do return (which hopefully is on the cards in the next few years), the House of Waine will definitely be our first stop - I don't have enough words to describe how amazing our stay was. The biggest thank you to all the staff for making our stay so memorable.

  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about House of Waine

Address: Masai Lane & Bogani Road | Karen, PO Box 25035, Nairobi 00603, Kenya
Location: Kenya > Nairobi
Amenities:
Restaurant Room Service Swimming Pool
Hotel Style:
#1 Romantic Hotel in Nairobi
#1 Luxury Hotel in Nairobi
#1 Family Hotel in Nairobi
#2 Business Hotel in Nairobi
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — House of Waine 4.5*
Reservation Options:
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Also Known As:
House Of Waine Hotel Nairobi
Hotel Of Waine
Of Waine Hotel

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