We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good Hotel for shorter Stay” 4 of 5 stars
Review of The Panari Hotel

Save Saved
You added The Panari Hotel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
The Panari Hotel
5.0 of 5 Hotel   |   Mombasa Road | P.O Box 4372, Nairobi, Kenya   |  
Hotel amenities
Ranked #31 of 96 hotels in Nairobi
Maputo Province, Mozambique
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
“Good Hotel for shorter Stay”
4 of 5 stars Reviewed 2 weeks ago

This Hotel is very near to Airport and hence good for transit passengers.

I have been to this hotel couple of times, the rooms are very Good with all facilities.Except that the wifi signal is weak in 5th Floor.

The restaurant is good and it offers Buffet breakfast, lunch and dinner. The best part is it has got very good salad offerings in the Buffet. Silverlining especially for guest like him they have 2-3 Indian dishes in their menu.

The Service though slow is good and the best of all is their Health Club and massage services in health club.

Overall good place to unwind for Transit guests who have to catch flights next day.

Room Tip: Please check Wifi signals in the room before you occupy if you want to spend time doing work as majo...
See more room tips
  • Stayed July 2014, traveled on business
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managing Direct... ., Sales & Marketing Manager at The Panari Hotel, responded to this review, 1 week ago
Dear Guest,

Thank-you for choosing to stay at The Panari Hotel. We greatly value your feedback. We appreciate your compliments about our proximity to the airport which always makes it very convenient for our guests travel logistics.

Thank-you too for the kind compliments about our rooms, facilities, meals and health club service. Your concern about the wi fi service on the 5th floor has been noted and our IT team is working towards improving this service. We are glad that you like our service even if we did not fulfil your expectations.

We always endeavour to satisfy our guests and we sincerely look forward to welcoming you back to the Panari Hotel in the near future.

Kind regards,

Ronald Oromo | Sales & Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

159 people have reviewed this hotel

Traveler rating
    25
    46
    54
    14
    20
See reviews for
10
26
31
78
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
Rhodes, Greece
Top Contributor
125 reviews 125 reviews
19 hotel reviews
Reviews in 48 cities Reviews in 48 cities
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was a wonderful hotel! Admittedly I was only there 3 1/2 hours, just to freshen up between flights coming into Nairobi and then back to the airport for a flight to Kilgari. The room was huge; the bathroom was huge. I had a long hot shower, then easily connected to internet and caught up on emails. The amenities were first class. OK, the breakfast wasn't the greatest, but if you order a special made omelet, it was fantastic. Coffee service was rather slow, but it was 5:00 a.m. and I think they had just opened. It's basically a buffet of a number of hot and cold items, although again you can special order an omelette if you ask. Security is very good. I was very pleased with my stay there.

  • Stayed May 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managing Direct... ., Sales & Marketing Manager at The Panari Hotel, responded to this review, 3 weeks ago
Dear Guest,

Thank-you for choosing to stay at the Panari Hotel and for taking time to give us feedback which is a vital part of our progress.

I am pleased to learn that you are enjoyed your stay at The Hotel for the 3 ½ hours that you were here. More so we appreciate your compliment about the size of our rooms, internet connection, amenities and security.

We have noted with concern your experience about the breakfast and coffee service and we are working on improving it. It is worth noting that we always endeavour to offer quality services to our guests so as to achieve customer satisfaction.

We sincerely look forward to welcoming you back to the Panari Hotel in the near future.

Kind regards,

Ronald Oromo | Sales & Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Panari hotel I've been there a couple of times, really it's a home, with a view of the park and the proximity to the airport.the facilities are good, gym, sauna...if you wanna have a great time in Nairobi try out this, full service, Karaoke, Jazz music

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managing Direct... ., Sales & Marketing Manager at The Panari Hotel, responded to this review, 3 weeks ago
Dear Guest,

Thank- you for choosing to stay at The Panari Hotel a couple of times. We are grateful that you took time to share your experience.

We acknowledge your compliments about the view of the park, the facilities and our proximity to the Airport which makes our clients travel logistics convenient at all times.

We are glad to note that you were satisfied with your overall experience, our service and very delighted to hear from you that you had a good time during Karaoke and Jazz Night.

We look forward to welcoming you again at the Panari Hotel in the near future.

Kind regards,

Ronald Oromo | Sales & Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed June 8, 2014

The hotel is near the airport and the rooms are clean... but they never turned up for airport pick-up, breakfast was terrible (but it was available at 5am!) and the price does not justify the service.

  • Stayed March 2014, traveled solo
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managing Direct... ., Sales & Marketing Manager at The Panari Hotel, responded to this review, 4 weeks ago
Dear Guest,

Thank you very much for choosing to stay at The Panari Hotel and for taking time to give us your feedback. We take our guests reviews seriously, and constantly strive to achieve the highest quality standards.

We appreciate your compliment about the cleanliness of our rooms and also for noting that The Panari Hotel is conveniently located next to the airport.

Unfortunately, we have not been able to satisfy you during your recent stay with us, as indicated in your comments. I have shared this information with our department heads to put corrective measures in place to ensure that we deliver our promise.

Your critical and constructive feedback will go along way to improve our standards and service delivery to our guests.

We sincerely hope you will give us another chance to welcome you back to The Panari hotel to prove that we always strive to satisfy all our guests staying with us.

Kind regards,
Ronald Oromo | Sales & Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 5, 2014

Panari hotel was like home...all feel like family to with all kindness of employee. ..room clean set up every day..accommodation there to every where...close to airport and town ( in a night hehehe ) and for facility inside the hotel compete ...

Stayed April 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managing Direct... ., Sales & Marketing Manager at The Panari Hotel, responded to this review, 4 weeks ago
Dear Guest,

It has been a pleasure hosting you at the Panari hotel. We greatly appreciate your feedback and strive to achieve the highest quality standards.

We are glad to note that you were satisfied with your overall experience and very delighted to hear from you that our employees were kind and helpful. It is comments such as yours that make all effort at the Panari truly worthwhile.

We are also grateful that you acknowledge our proximity to the airport that makes our clients transport logistics convenient at all times.

We place great value in your patronage and look forward to welcoming you back to the Panari Hotel in the near future.

Kind regards,

Ronald Oromo | Sales & Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bogota, Colombia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 30, 2014

The service and people is excellent, they are always thinking in your comfort, nice view of the national park, you can see giraffes in the afternoon if you are lucky.
I really enjoyed my stay there, recommended

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managing Direct... ., Sales & Marketing Manager at The Panari Hotel, responded to this review, May 31, 2014
Dear Guest,

Thank- you for choosing to stay at The Panari Hotel during your business trip. We are grateful that you took time to share your experience.

We appreciate your compliment about our service and people and this re-affirms our endeavour to create a comfortable environment for our guests.

As you have noted, The Panari Hotel overlooks the Nairobi National Park and this gives our guests a chance to enjoy a breath taking view of wild animals all from the comfort of their rooms.

We are more than glad to learn that you enjoyed your general stay and we sincerely look forward to welcoming you back to the Panari Hotel in the near future.

Kind regards,

Ronald Oromo | Sales & Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 28, 2014

Nice place with family who wants to do skating . you can play pool if a fan while your kids are enjoying the other activities. A good place for birth day parties on the 2nd floor.Enjoyed the shooters and dips which have nice music especially on Fridays the new jack swing . if you want an evening party place then shooters and Dips is the place.

  • Stayed May 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managing Direct... ., Sales & Marketing Manager at The Panari Hotel, responded to this review, May 31, 2014
Dear Guest,

Thank you very much for choosing to unwind at The Panari Hotel. We greatly appreciate you writing to us and sharing your experience and feedback.

We are glad to note that you were satisfied with the general set up on the second floor that offers a number of recreational facilities like the ice skating rink which is one of its kind in East and Central Africa, pool table and Shooters and Dips night club that has different theme nights every Friday night. On the same floor, we do have movie theatres that are currently available on request and the kids city amusement arcade.

It is comments such as yours that make all effort at the Panari truly worthwhile.

We sincerely look forward to welcoming you back to the Panari Hotel in the near future.

Kind regards,

Ronald Oromo | Sales & Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to The Panari Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Panari Hotel

Address: Mombasa Road | P.O Box 4372, Nairobi, Kenya
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Spa Hotel in Nairobi
#19 Luxury Hotel in Nairobi
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Panari Hotel 5*
Official Description (provided by the hotel):
The Panari Hotel is the closest hotel to Jomo Kenyatta International Airport Nairobi. Located 7 kilometers from the airport and 8 kilometers from the city center, we have your convenience at heart. From the rooms, our guests enjoy a captivating panoramic view of The Nairobi national park on one side. On the other side, you have a full view of the City in the horizon. The hotel is one of its kind being the only venue with an Ice Skating Rink in East and Central Africa. Staying at The Panari gives you a chance to enjoy a session of skating. For our guest's convenience, we have a bank, forex bureau and a hair salon all under one roof. We also have a variety of food outlets alongside the Hotel's main restaurant "The Red Garnet." For a night out, you need not go elsewhere, on the second floor of the hotel, "Shooters and Dips Lounge" is the hottest entertainment spot along Mombasa road. No need to interrupt your keep fit regime while traveling. Get a full work out at The Dolphin Health Club. The health club is fully equipped with all the modern workout machines, steam bath, sauna and an indoor swimming pool. The Panari Hotel boasts a very large conferencing area with sufficient, secure and ample parking space to fit 450 cars. The Panari Hotel "A Luxurious Way of Life." ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Tingo, Otel, Despegar.com, BookingOdigeoWL, Jovago.com and Venere so you can book your The Panari Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Panari Hotel Nairobi

Owners: What's your side of the story?

If you own or manage The Panari Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.