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“Un trop court séjour...” 5 of 5 stars
Review of Palacina Residence & Suites

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Palacina Residence & Suites
4.5 of 5 Hotel   |   Kitale Lane, off Dennis Pritt Road | State House Area, P.O Box 48728, Nairobi 00100, Kenya   |  
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Hotel amenities
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10% off room rate
Ranked #2 of 115 Hotels in Nairobi
Montréal
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“Un trop court séjour...”
5 of 5 stars Reviewed July 24, 2009

Palacina Hotel is a luxurious hotel. The rooms (suites) are huge : king bed, walk in, jacuzzi in bathroom, etc. The commun rooms are beautifuk, the staff was really nice, the restaurant's food good... Althought we stayed there only one night, it gave us the moment of quietness we needed before going on a safari.

  • Stayed July 2009, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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115 reviews from our community

Traveler rating
    77
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    4
    1
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12
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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English first
Glasgow, United Kingdom
Top Contributor
161 reviews 161 reviews
153 hotel reviews
Reviews in 139 cities Reviews in 139 cities
178 helpful votes 178 helpful votes
5 of 5 stars Reviewed July 3, 2009

We stayed here for one night during our trip to Kenya.The room was extremely comfortable,and the staff friendly and helpful.We arrived just in time for the hotels famous afternoon tea!
We ate that evening in the Moonflower Restaurant attached to the hotel,a really good meal, imaginative dishes.
We arranged to return here a few days later as we had some hours in Nairobi before our flight home,again the staff were friendly and helpful and went out of their way to ensure we spent a comfortable few hours, and had a splendid meal in the Moonflower Restaurant.
This is now for us the only place to stay in Nairobi.

  • Stayed June 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Arusha, Tanzania
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 13, 2008

We stayed at Palacina for a couple of weeks in February. We loved the place and will stay there whenever we visit Nairobi. The hotel rooms are very large- bedroom, bathroom, living room, and outdoor patio. The furniture and decorations are very well coordinated and the entire hotel is very well put together. They have beautiful fresh cut flowers all over the common areas and in the rooms. I wish my house looked like the Palacina!!

They have an open bar on Thursday nights which the residents and hotel guests can attend. The grilled fish at the restaurant is quite good and there is a live jazz band that plays on some nights.

We also loved the staff, especially Linda the manager. I was a bit sick one day and she sent someone to get medicine for me free of charge. We interacted with waiters, desk staff and managers quite a bit during our stay and they were always extremely helpful.

  • Liked — beautiful rooms, freshly cut flowers
  • Disliked — small parking lot
  • Stayed February 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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stockholm,
1 review
5 of 5 stars Reviewed March 4, 2008

Palacina is a truly great hotel. The atmosphere is amazing...the service so warm and hospitable and the service is super. We were nervous to go to Nairobi after all the trouble we had seen on TV but Palacina was the perfect place to go. Secluded, gated but literally 5 minutes to town with beautiful, warm modern african decor. The food at the Moonflower was excellent...with a great old time jazz playing Loius Armstrong tunes in candlelight.

The rooms are very big with their own walk in closet, jacuzzi in the bathroom, large beds and your own living room with its own fridge, mini bar and microwave. Breakfast was a very nice buffet...with eggs made to order all served in a rustic style with the morning daily. I have stayed in Nairobi before and travel for business and I can honestly say that it is the best hotel that I have stayed in Africa. We particularly enjoyed the complimentary afternoon tea...with scones, raspberry jam and clotted cream served in the cozy lounge with old colonial furniture, comfy sofas and african art. The use of the private lobby was particularly important for us as we were there on business and used it as a venue to entertain our customers that we were meeting with.

The best thing about palacina was the staff..they were really great...no question a problem, no request an issue-totally helpful and service minded.
A great respite from Nairobi...an oasis. Cannot recomend it enough!

  • Liked — The Overall Atmoshpere
  • Stayed February 2008, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Palacina Residence & Suites

Address: Kitale Lane, off Dennis Pritt Road | State House Area, P.O Box 48728, Nairobi 00100, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Luxury Hotel in Nairobi
#2 Romantic Hotel in Nairobi
#7 Business Hotel in Nairobi
#11 Family Hotel in Nairobi
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Palacina Residence & Suites 4.5*
Number of rooms: 14
Official Description (provided by the hotel):
For weary travelers who have seen many a hotel room, Palacina is a breath of fresh air. Offering all the luxuries of a five star hotel, with special personalized service, a relaxed atmosphere and great attention to detail. As a family owned and run hotel the core emphasis is on making guests feel at home during their stay in Nairobi in an atmosphere of understated elegance and warm hospitality...Welcome to Nairobi's most relaxing address! ... more   less 
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Also Known As:
Palacina Residence Hotel Nairobi
Palacina Residence And Suites

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