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Palacina Residence & Suites: Traveler Reviews

4.5 of 5
Kitale Lane, off Dennis Pritt Road | State House Area, P.O Box 48728, Nairobi 00100, Kenya
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15% off room rate
Palacina Residence & Suites
Ranked #8 of 80 hotels in Nairobi
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72 reviews from our community

    Trip type
Traveler rating
    44
    21
    4
    3
    0
Date Rating
Baku, Azerbaijan
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“2 Saturdays in a row”
5 of 5 stars Reviewed December 10, 2012

Yep on way to Safari and on way back, what can I say, lovely room, great bed, quiet-ish although odd crash of door inevitable I guess....boutique hotel, oozes charm warmth and style, staff really helpful and faxed some business stuff off for us to UK and didn't charge. Didn't manage to get breakfast at normal timne due to early flights but it wasn't brilliant but very ok......
Ate both nights in Moonlight restaurant opposite and owned by same (in fact you can charge to room) - and wow very good indeed - live band were just right, light jazz type sound and in all great.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Dave F about Palacina Residence & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palacina, General Manager at Palacina Residence & Suites, responded to this review
January 23, 2013
Thank you Dave, the pleasure was all ours!
I have noted your comment on the doors and I have included it in my next action plan.
Thank you for allowing us to host you,
Tony Sawe
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nairobi, Kenya
1 review
“Amazing Private Party Rooms”
4 of 5 stars Reviewed November 22, 2012

Palacina has one of the best private dinning rooms. I've been there twice in the last month for birthday parties and I'd recommend it for anyone who wants to throw a party for pax 20. The service, food and ambiance is that extra touch needed for a super dinner party. Thanks to Justus and his team. We will definately be back!

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Umuliza about Palacina Residence & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
1 review
1 helpful vote 1 helpful vote
“Ideal place for the business traveller”
5 of 5 stars Reviewed November 17, 2012

Palacina is one unforgettable experience. I had a fantastic time in my short stay and would not even think twice about recommending it to my friends and business associates. I especially liked the food and ambiance and most of all the service. It guarantees real value for one's money.The relaxed and peaceful atmosphere gives the ideal environment for one to conduct their business. Congratulations Palacina, you are definitely a cut above the rest in the hotel and hospitality industry. Keep up the good work.

  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask immaculate w about Palacina Residence & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
Reviews in 26 cities Reviews in 26 cities
19 helpful votes 19 helpful votes
“Good option for stopover”
5 of 5 stars Reviewed November 4, 2012 via mobile

We stayed here for one night whilst en route to Tanzania for Safari. It was about a 30 min drive from the airport and you see a bit of Nairobi on the way. The hotel is behind heavy security doors and well guarded. We felt very safe. Rooms are lovely, very spacious and huge beds. Breakfast was quite limited but certainly adequate in terms of continental. Gardens looked nice but sadly we didn't have time to enjoy them.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask PistolPete2009 about Palacina Residence & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Senior Contributor
42 reviews 42 reviews
26 hotel reviews
Reviews in 26 cities Reviews in 26 cities
52 helpful votes 52 helpful votes
“A Pleasant Surprise”
5 of 5 stars Reviewed October 15, 2012

We just spent one night at the Palacina following a two week Safari and prior to our flight home. The hotel is located near the state house thus is in a good location though nowhere in Naroibi is it safe to wander the streets. Every building is a walled compound.

The Palacina is a small boutique hotel. We were in room 18 which was up two flights. It had a spacious deck, large sitting area, very comfortable king, walk in closet, and an extra large bathroom. Very comfortable. Dinner in the restaurant was excellent with a nice band playing at a comfortable sound level.

The next day we planned on touring and returning to the hotel to freshen up, and have dinner prior to heading to the airport at 7pm. Given it was raining we returned at 2pm and the hotel was gracious enough to comp us a free room in their residential apts area so we could relax and shower before the long trip home. That was a big and very pleasant surprise. Our tour operator, Kensington, must do a lot of business with them.

Room Tip: Room 18 was very nice.
See more room tips
Stayed October 2012, traveled as a couple
Was this review helpful? Yes
Ask TimeTraveler123 about Palacina Residence & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Palacina Residence & Suites

Also Known As:
Palacina Residence Hotel Nairobi
Palacina Residence And Suites
Palacina Residence Hotel
Address: Kitale Lane, off Dennis Pritt Road | State House Area, P.O Box 48728, Nairobi 00100, Kenya
Phone Number:
Region: Kenya > Nairobi
Amenities:
Bar/Lounge Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kids Activities Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#2 Romantic Hotels in Nairobi
#6 Luxury Hotels in Nairobi
#7 Family Hotels in Nairobi
Price Range: $$$$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
For weary travelers who have seen many a hotel room, Palacina is a breath of fresh air. Offering all the luxuries of a five star hotel, with special personalized service, a relaxed atmosphere and great attention to detail. As a family owned and run hotel the core emphasis is on making guests feel at home during their stay in Nairobi in an atmosphere of understated elegance and warm hospitality...Welcome to Nairobi's most relaxing address! ... more   less 

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