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“Luxurious stop over” 4 of 5 stars
Review of Palacina Residence & Suites

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Palacina Residence & Suites
5.0 of 5 Hotel   |   Kitale Lane, off Dennis Pritt Road | State House Area, P.O Box 48728, Nairobi 00100, Kenya   |  
Hotel website
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Hotel amenities
Special Price
15% off room rate
Ranked #2 of 129 Hotels in Nairobi
Certificate of Excellence
Scunthorpe, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Luxurious stop over”
4 of 5 stars Reviewed October 14, 2012

We were upgraded to the penthouse upon our arrival and the suite was fantastic, great decor and design throughout the whole hotel.
The attached restaraunt was really great and we enjoyed our meal there during our brief stay in nairobi.
The only negative I have was that when the small shaving mirror fell in our room and smashed while I was using it, I reported it to reception and apologised and did say I would pay. However upon check out we were charged $25US for whatseemed to be a $5 mirror. But it was 5am and I was in no mind to argue it out.
The hotel is decorated to a high standard (there are also an interior design company).
We only arrived mid afternoon and left early morning so didn't see anything of nairobi, but this hotel was an oasis of calm and luxury hidden away behind security gates and high walls, within the chaos of nairobi

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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125 reviews from our community

Traveler rating
    84
    31
    5
    4
    1
See reviews for
16
55
9
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Swedish first
  • Any
English first
Paynesville, Minnesota
Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed October 11, 2012

My husband and I took a two week Safari in Africa. We arrived in Nairobi around 8:00 pm, so were tired from the long travel. The hotel is small, but the staff friendly and accomodating. We were able to order food, and wine/beer before heading to bed. Rooms were comfortable and modern. We had to go up several flights of stairs to get to our room, but we had a busboy carry our luggage. This hotel is expensive, so hard to justify the price when we were just there to sleep. Not sure if there is anything to do near the hotel, since we were only there overnight.

Room Tip: If you have an issue with stairs, you may want to request a room on a lower level.
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  • Stayed September 2012, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
49 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed October 10, 2012

I stayed here for a week on business and really enjoyed the hotel.

I would say that this is not really set-up for business travellers (internet not great, desk area not great to work on, etc.) but for a holiday this would be my first choice of a place to stay.

The rooms are large, safari styled and very comfortable with a separate area with a sofa, TV and simple kitchen.

The restaurant is very nice and the grounds that the hotel is located on are green and picturesque. The staff are friendly and very willing to help however they can.

If you are coming to Nairobi on holiday, maybe passing through to go on Safari I would highly recommend staying here.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london england
Level Contributor
84 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed October 5, 2012

Tour operator arranged day stay while waiting for connection to London from Madagascar .
Lovely place with superb facilities , shame not staying overnight .
warnings
1 hr 15 minutes from the Airport at rush hour , terrible traffic , very nice driver though .
Very nice restaurant but factor in slow service .

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naples, Florida
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed October 4, 2012

We were absolutely astounded when we saw our room/suite upon arrival in Nairobi. It was just beautiful and huge. We had a living room with a terrace plus big bedroom, walk in closet and fabulous bathroom. It was very clean and decorated just African enough to make us smile (especially a lamp with a funny lampshade hanging at a peculiar angle). The service and friendliness made us feel very welcome on our first night in Africa. We enjoyed a splendid meal at the Moonflower restaurant before settling in for a good nights rest. I highly recommend this lovely hotel.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerrards Cross, United Kingdom
Level Contributor
188 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
4 of 5 stars Reviewed September 27, 2012

We arrived at this hotel, after spending 10 days in the bush, living quite primitively, so seeing our room, which was absolutely gorgeous with a living room, and a really fabulous bathroom, nearly made me cry with joy!
The staff here are superb, with nothing being too much trouble. They even arranged for us to have breakfast at 4.45 as we had an early start in the morning.
The amenities were wonderful, with the room having many bells and whistles, including a jacuzzi bath, which was most welcome after 10 days of driving around in a safari vehicle!
I highly recommend this hotel, and the restaurant is very good too. Again with superb service.
If I was in Nairobi again, I would definitely stay here.

Room Tip: Bring slippers as the floor is tiled, and quite cold.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed August 29, 2012

Stopped here briefly with the family on the way back from Madagascar to London but was stunned by just how good this hotel is. I have no idea how good a location it is within Nairobi, but once you are inside it is an oasis of calm and well-being. They gave us a beautiful suite and dinner was a true pleasure.

Try to stay on Saturday night if you can as they have an excellent live band including Kenya's answer to Louis Armstrong.

Room Tip: The suites are awesome.
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Palacina Residence & Suites

Address: Kitale Lane, off Dennis Pritt Road | State House Area, P.O Box 48728, Nairobi 00100, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Luxury Hotel in Nairobi
#4 Romantic Hotel in Nairobi
#7 Family Hotel in Nairobi
#12 Business Hotel in Nairobi
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Palacina Residence & Suites 5*
Number of rooms: 14
Official Description (provided by the hotel):
For weary travelers who have seen many a hotel room, Palacina is a breath of fresh air. Offering all the luxuries of a five star hotel, with special personalized service, a relaxed atmosphere and great attention to detail. As a family owned and run hotel the core emphasis is on making guests feel at home during their stay in Nairobi in an atmosphere of understated elegance and warm hospitality...Welcome to Nairobi's most relaxing address! ... more   less 
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Also Known As:
Palacina Residence And Suites
Palacina Residence Hotel Nairobi

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