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“First night in Kenya, Africa” 3 of 5 stars
Review of Palacina Residence & Suites

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Palacina Residence & Suites
4.5 of 5 Hotel   |   Kitale Lane, off Dennis Pritt Road | State House Area, P.O Box 48728, Nairobi 00100, Kenya   |  
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15% off room rate
Ranked #7 of 97 hotels in Nairobi
Paynesville, Minnesota
Top Contributor
58 reviews 58 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
“First night in Kenya, Africa”
3 of 5 stars Reviewed October 11, 2012

My husband and I took a two week Safari in Africa. We arrived in Nairobi around 8:00 pm, so were tired from the long travel. The hotel is small, but the staff friendly and accomodating. We were able to order food, and wine/beer before heading to bed. Rooms were comfortable and modern. We had to go up several flights of stairs to get to our room, but we had a busboy carry our luggage. This hotel is expensive, so hard to justify the price when we were just there to sleep. Not sure if there is anything to do near the hotel, since we were only there overnight.

Room Tip: If you have an issue with stairs, you may want to request a room on a lower level.
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  • Stayed September 2012, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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98 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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English first
Dubai, United Arab Emirates
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
Reviews in 21 cities Reviews in 21 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed October 10, 2012

I stayed here for a week on business and really enjoyed the hotel.

I would say that this is not really set-up for business travellers (internet not great, desk area not great to work on, etc.) but for a holiday this would be my first choice of a place to stay.

The rooms are large, safari styled and very comfortable with a separate area with a sofa, TV and simple kitchen.

The restaurant is very nice and the grounds that the hotel is located on are green and picturesque. The staff are friendly and very willing to help however they can.

If you are coming to Nairobi on holiday, maybe passing through to go on Safari I would highly recommend staying here.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london england
Top Contributor
70 reviews 70 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 5, 2012

Tour operator arranged day stay while waiting for connection to London from Madagascar .
Lovely place with superb facilities , shame not staying overnight .
warnings
1 hr 15 minutes from the Airport at rush hour , terrible traffic , very nice driver though .
Very nice restaurant but factor in slow service .

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naples, Florida
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed October 4, 2012

We were absolutely astounded when we saw our room/suite upon arrival in Nairobi. It was just beautiful and huge. We had a living room with a terrace plus big bedroom, walk in closet and fabulous bathroom. It was very clean and decorated just African enough to make us smile (especially a lamp with a funny lampshade hanging at a peculiar angle). The service and friendliness made us feel very welcome on our first night in Africa. We enjoyed a splendid meal at the Moonflower restaurant before settling in for a good nights rest. I highly recommend this lovely hotel.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Gerrards Cross, United Kingdom
Top Contributor
132 reviews 132 reviews
44 hotel reviews
Reviews in 67 cities Reviews in 67 cities
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed September 27, 2012

We arrived at this hotel, after spending 10 days in the bush, living quite primitively, so seeing our room, which was absolutely gorgeous with a living room, and a really fabulous bathroom, nearly made me cry with joy!
The staff here are superb, with nothing being too much trouble. They even arranged for us to have breakfast at 4.45 as we had an early start in the morning.
The amenities were wonderful, with the room having many bells and whistles, including a jacuzzi bath, which was most welcome after 10 days of driving around in a safari vehicle!
I highly recommend this hotel, and the restaurant is very good too. Again with superb service.
If I was in Nairobi again, I would definitely stay here.

Room Tip: Bring slippers as the floor is tiled, and quite cold.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed August 29, 2012

Stopped here briefly with the family on the way back from Madagascar to London but was stunned by just how good this hotel is. I have no idea how good a location it is within Nairobi, but once you are inside it is an oasis of calm and well-being. They gave us a beautiful suite and dinner was a true pleasure.

Try to stay on Saturday night if you can as they have an excellent live band including Kenya's answer to Louis Armstrong.

Room Tip: The suites are awesome.
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, WA
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 23, 2012

When I first started coming to Kenya for work, I stayed at a few other hotels in the area (The Fairview, Sancara), etc, but after finding Palacina, there is no way I would stay anywhere else. Nairobi is one of the most hectic, traffic-filled, and sometimes dangerous cities that I visit for work. The Palacina transports you to a place of tranquility and zen, and is not over pretentious or overly opulent. Everything is clean, and breezy. Feels very beach-like. The restaurant is great - I've eaten here on multiple occasions, but the hotel is also located a short cab ride away from other places. They have a complimentary cocktail night on Thursdays with wine, beer and small bites (a great way to meet other guests and get to know the staff better). If you plan to stay on this side of Nairobi, stay here. If you're in Westlands or Gigiri, I'd probably stay at the Tribe.

Room Tip: All the rooms are great - I've seen a bunch!
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  • Stayed January 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Palacina Residence & Suites

Address: Kitale Lane, off Dennis Pritt Road | State House Area, P.O Box 48728, Nairobi 00100, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Romantic Hotel in Nairobi
#4 Luxury Hotel in Nairobi
#11 Family Hotel in Nairobi
#18 Business Hotel in Nairobi
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Palacina Residence & Suites 4.5*
Official Description (provided by the hotel):
For weary travelers who have seen many a hotel room, Palacina is a breath of fresh air. Offering all the luxuries of a five star hotel, with special personalized service, a relaxed atmosphere and great attention to detail. As a family owned and run hotel the core emphasis is on making guests feel at home during their stay in Nairobi in an atmosphere of understated elegance and warm hospitality...Welcome to Nairobi's most relaxing address! ... more   less 
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Also Known As:
Palacina Residence Hotel Nairobi
Palacina Residence And Suites

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