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“Drinks outside on the terrace” 5 of 5 stars
Review of Macushla House

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Macushla House
3.5 of 5 Lodge   |   Koitobos Road | PO Box 42510, Nairobi 42510, Kenya   |  
Hotel amenities
Ranked #6 of 105 Specialty Lodging in Nairobi
Boston, Massachusetts
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
24 helpful votes 24 helpful votes
“Drinks outside on the terrace”
5 of 5 stars Reviewed July 21, 2013

A perfect ending to our 2-week safari. We were welcomed and immediately took comfortably seats outside on the terrace, ordered drinks, and relaxed. Walter took care of us the entire stay and was extremely attentive and gracious. They have an excellent selection of drinks and were able to accommodate my dietary restrictions for dinner and breakfast. I took a swim in the pool, which was refreshing and cool. Free wifi in the main area of the house. 2 comfortable sitting rooms inside the house on either side of the dining room; Walter lit the fireplaces just before dinner. Perfection. The rooms are basic, nothing special. The only negative I can say is very low shower pressure, but what can ya do?

Would definitely stay here again!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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98 reviews from our community

Traveler rating
    66
    26
    5
    1
    0
See reviews for
27
35
13
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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  • Italian first
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English first
Brisbane, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 19, 2013

We've stayed at Macushla a couple of times previously and always feel welcome and pampered. The bedrooms are large, comfortable and tastefully furnished, but the main attraction is the public rooms with their cosy sofas, fireplaces, resident cat Mao, and eclectic decoration. It's very pleasant to sit around the fire with a drink after a big day seeing baby elephants and giraffes - all fairly close by. We enjoyed the food, and the chef went to a lot of trouble to prepare something that wasn't on the menu for one of our group. The staff are all friendly and very helpful. We were late checking in on the first night and Peter dashed around and put hot water bottles in our bed as it was a cold night. Like a few other reviewers, I mention the lack of good water pressure in the showers but this has not stopped us from booking in again later in the year. We stayed in June and July 2013 this time, on the way in to and out of our safari.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Carlisle, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 9, 2013

I visited this hotel with my daughter at the end of May, myself for a holiday and my daughter for a meeting in the Karen district of Nairobi. The hotel is small, friendly and peaceful, with some excellent staff, who are very attentive without being intrusive. The well appointed room was large and very clean. The room service was prompt and there was no problem getting breakfast with a very early departure. The wild monkeys were interesting but never came close and in the evenings there was a lovely log fire lit in the lounge areas, which was appreciated as it did get a little cool. Taxis were booked with a reliable company and we went out one evening to a very good restaurant which the owner recommended.
The hotel was very handy for the Giraffe Centre - within walking distance and reasonably close by car to the Elephant orphanage, the Karen Blixen museum and the Nairobi game reserve, (all of which I enjoyed).
If I were to find a small problem, it was that the pool filter didn't remove the flies etc as quickly as some, although the area around the pool was very pleasant.
This is a small quiet hotel that I would recommend.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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San Diego
Top Contributor
65 reviews 65 reviews
35 hotel reviews
Reviews in 34 cities Reviews in 34 cities
119 helpful votes 119 helpful votes
3 of 5 stars Reviewed March 31, 2013

I traveled to Macushia House on the front end of a Kenyan Safari. Gamewatchers booked this place for me. On the positive side, this a charming place with 6-8 rooms. The rooms are sizable. For me, there was something off about this place. This isnt an inexpensive place. The water wasnt warm (not cold either). The rooms were cold. I was there in winter. You didnt get many towels either. These are just small things. This home is at the end of a street in the town of Karen. I walked with a few other travelers to the Giraffe Center which was a ten minute walk. It seemed pretty safe but I dont think I would want to walk alone. You are walking down residential streets. Each home is well "protected" with walls and fencing. The road is dirt. If you come here, there isnt any retail near by so you would have to take a taxi if you need something.

We had breakfast and dinner here. The food was good. We did sit around the fire after dinner talking with all the guests. One of the ladies continues to return year after year. This place seems to have a good following.

Outside of walking to the Giraffe Center, there isnt much to do without getting a driver. The real downfall for me is how far this place is from the airport. We arrived at 4 am and had to drive to the House which took 45 minutes. If you are doing a quick overnight, I suggest you stay someplace close to the airport.

If you do go, the Giraffe Center is a must do. Its fun especially if you havent gone on a Safari yet. I kissed a Girafee and I liked it!!! Check out my other reviews if you want my Safair Experiences.

  • Stayed August 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Newbury Park, California
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 25, 2013

What a nice surprise. After traveling from USA to England and arriving in Nairobe in October, my husband and I could have not stayed in a more relaxing and serene place.The decor and grounds are beautiful and full of charm..Nice comfortable room with cozy bed. Great food, whether eating poolside or in the dining room, and the staff is so nice. Giraffe Sanctuary and Elephant Orphanage are nearby as is Wilson Airport. Only 6 rooms here so you should make a reservation..

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Minneapolis, Minnesota
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 29, 2013

Macushla House was an unexpected delight. The house is beautifully appointed, very warm and welcoming decor and layout. Our room was clean and spacious with ample cupboards for storage, a comfortable bed and a nice bathroom. The sitting rooms are comfy and inviting, we spent two lovely evenings reading in front of the fireplace with wine. The food was good and the service was prompt and friendly. The outdoor patio, pool and gardens were very appealing areas to relax, though the mosquitos were fairly intense in the mornings and at night so we often found ourselves inside instead. The only criticism I have is that we were assured there was wifi access but the wifi was not working when we were there. We were allowed to use the office computer if needed but it felt like an imposition which was uncomfortable for us. Also notable is that it was a long drive from the international airport - almost an hour on rough dusty roads.

Close enough to giraffe center that we could walk there in fifteen minutes. If you have the time, take the nature walk across the street from giraffe center, it is a nice way to stretch your legs. Also close to Sheldrick Elephant orphanage - don't miss the chance to visit and foster a baby elephant, the experience is unforgettable.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rome
Top Contributor
62 reviews 62 reviews
34 hotel reviews
Reviews in 33 cities Reviews in 33 cities
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed January 11, 2013

Staying at the Macushla House is a defining experience. However much I may try to find a weak point of this place, I cannot find one of any consequence.
Indeed, a few fellow reviewers have pointed at the low water pressure in the showers, and they do have a point. But, as Tony Curtis said in Some like it hot, "no one is perfect". Not even the Macushla House...
But - film quotes apart - this place is really close to perfection! The beauty of the place, the good taste of the interiors, the warmth of the staff makes it a perfect place to stay. Rooms are ample and beautiful, the common areas are extremely cozy and welcoming, and then there is the fireplace!
We were there for three nights, and in one of them there was very heavy rain that completely flooded the area, so that we were unable to go out for dinner. The Macushla House staff was able to conjure - literally "out of thin air" - a beautiful dinner, served with warmth and class. This memory will stay with us for a long time.
Full marks to Ms. Karoline and her staff - with special mention to head waitress Millisend!
I am a frequent traveller to Nairobi and I shall cartainly come back!
Too bad that I can only rate it 5 out of 5, it would indeed deserve more...

Room Tip: In various stays, I have used 4 different rooms and they were all very nice and ample.
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Macushla House

Address: Koitobos Road | PO Box 42510, Nairobi 42510, Kenya
Location: Kenya > Nairobi
Amenities:
Restaurant Swimming Pool
Hotel Style:
Ranked #6 of 105 Specialty Lodging in Nairobi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Macushla House 3.5*
Number of rooms: 6
Reservation Options:
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Also Known As:
Macushla House Hotel Nairobi

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