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Hotel Ambassadeur: Traveler Reviews

2.5 of 5
Moi Avenue | PO Box 30399-00100, Nairobi, Kenya (Nairobi Central Business District)
Hotel amenities
Hotel Ambassadeur
Ranked #65 of 80 hotels in Nairobi
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12 reviews from our community

    Trip type
Traveler rating
    0
    1
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Date Rating
Copenhagen, Denmark
1 review
1 helpful vote 1 helpful vote
“worst hotel ever”
1 of 5 stars Reviewed January 30, 2011

Very noisy. The Hotel is dirty and we couldn't even get a shower as it didn't work. The service were very bad , after one hour the hotel offered another room, but the the shower didn't work here either!

  • Stayed January 2011
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask jette_egstrand about Hotel Ambassadeur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“a noisy and overpriced dump”
1 of 5 stars Reviewed August 31, 2010

We stayed in this hotel 2 nights upon our arrival in Nairobi before leaving for a Safari.We booked via Expedia from Europe as this was the only place with an acceptable price (70 USD for a double). Well, the place is a dump. It is incredibly noisy as it is on one of the main squares just next to the matatu station (where the caos end at 1 am in the night and starts again at 4 am in the morning ...). I mean really INCREDIBLY LOUD, you can't spleep without ear-plugs. There was hot water in the shower with a small instant bolier (which looked quite unsafe) but not in the sink. For the rest the place is completely run down, furniture looks as coming from a dump, and the linen looked dirty (we had to sleep inside our sleeping bags). Only positive point, it is very central in the CBD and close to places to eat and the bus stops.

  • Stayed August 2010, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask PaoloNL about Hotel Ambassadeur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Amsterdam
Contributor
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13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
“#39 of 50... you mean there is worse”
1 of 5 stars Reviewed April 8, 2009

The reviews below say it all... hot water??? Ehm... no. Maintenance... again... No. A quite night sleep... ehm... no. Value for money...? Value is not a term I would use in any context with this hotel.

  • Stayed November 2007, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
Ask tactix about Hotel Ambassadeur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Latvia
1 review
“Take earplugs”
2 of 5 stars Reviewed March 28, 2008

We stayed here just for one night (thankfully), and because it is in the centre it was so noisy we didn't sleep all night. If you don't mind the lack of hot water and really feel you must stay in this hotel, then at least do yourself a favour and take some earplugs. At least the sheets seemed clean (but I wasn't so sure about my old pillowcase). I hope you have better luck than us.

  • Liked — The staff seemed friendly
  • Disliked — The extremely noisy street outside, with constant horns blasting, and loud music
  • Stayed March 2008, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
Ask married_82 about Hotel Ambassadeur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, DC
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
“there's a reason why it's so inexpensive”
1 of 5 stars Reviewed February 15, 2007

i was going to write and write about how horrible the hotel ambassadeur is, but in the end "there's a reason why it's so inexpensive" sums it up.

a few lowlights -

while the hotel is located in a prime downtown location, it is surrounded by bus (matatu) stops. buses in nairobi are privately owned and the drivers must solicit passengers. they do this by screaming, sometimes using a bull horn, at the top of their lungs no matter the time of day. it is nearly impossible to sleep. (i had heard that the ambassadeur was loud, but i live in a major us city, right on a major thoroughfare and between a police station and a fire station. it has nothing on the noise from the matatu stand!)

it's not all that safe. they do have guards on every floor, but items were still routinely stolen from rooms and the restaurant. the guards also did little to keep the thieves from roaming the halls - the very thing their mere presence was supposed to stop.

back in the day the ambassadeur was the premier hotel in nairobi - five stars all the way. unfortunately, it has fallen into complete disrepair. we are avid world travellers and have a high tollerance for "well worn." this place is down right dirty. it was so bad that we were hesitant to leave our unopened suitcases on the surfaces.

just don't bother.

**only one highlight - the night porter, shadrach, was excellent! the rest of the staff was sketchy.

  • Liked — the night porter, shadrach
  • Disliked — the stay in its entirety
  • Stayed January 2007, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
Ask Twenty7east about Hotel Ambassadeur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Ambassadeur

Also Known As:
Ambassadeur Hotel Nairobi
Address: Moi Avenue | PO Box 30399-00100, Nairobi, Kenya
Region: Kenya > Nairobi > Nairobi Central Business District
Amenities:
Hotel Style:
Ranked #65 of 80 hotels in Nairobi
Price Range: $
Hotel Class:2.5 star (2.5*)
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