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“there's a reason why it's so inexpensive” 1 of 5 stars
Review of Hotel Ambassadeur

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Hotel Ambassadeur
2.5 of 5 Hotel   |   Moi Avenue | PO Box 30399-00100, Nairobi, Kenya (Nairobi Central Business District)   |  
Hotel amenities
Ranked #94 of 130 Hotels in Nairobi
Washington, DC
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“there's a reason why it's so inexpensive”
1 of 5 stars Reviewed February 15, 2007

i was going to write and write about how horrible the hotel ambassadeur is, but in the end "there's a reason why it's so inexpensive" sums it up.

a few lowlights -

while the hotel is located in a prime downtown location, it is surrounded by bus (matatu) stops. buses in nairobi are privately owned and the drivers must solicit passengers. they do this by screaming, sometimes using a bull horn, at the top of their lungs no matter the time of day. it is nearly impossible to sleep. (i had heard that the ambassadeur was loud, but i live in a major us city, right on a major thoroughfare and between a police station and a fire station. it has nothing on the noise from the matatu stand!)

it's not all that safe. they do have guards on every floor, but items were still routinely stolen from rooms and the restaurant. the guards also did little to keep the thieves from roaming the halls - the very thing their mere presence was supposed to stop.

back in the day the ambassadeur was the premier hotel in nairobi - five stars all the way. unfortunately, it has fallen into complete disrepair. we are avid world travellers and have a high tollerance for "well worn." this place is down right dirty. it was so bad that we were hesitant to leave our unopened suitcases on the surfaces.

just don't bother.

**only one highlight - the night porter, shadrach, was excellent! the rest of the staff was sketchy.

  • Liked — the night porter, shadrach
  • Disliked — the stay in its entirety
  • Stayed January 2007, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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23 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • Russian first
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English first
Warsaw
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 28, 2007

I have stayed at this hotel twice during my trip- 4 days in total. The only thing which was good- was the price. compering the other rates in Nairobi, hotel seemed to be safe and cheap. But what we did not like: almost nothing worked (shower, TV, phone), rooms definetly need to be renewed and it was quite dirty. and the most important thing- it is extremly loisy there, as the hotel is just to the buses stops, so for the first night I got to sleep at 4a.m.
The important thing- it was safe, guards on every second level, so ok from that side.

  • Liked — safe and rate
  • Disliked — location and cleanliness
  • Stayed January 2006, traveled with friends
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oklahoma city, oklahoma
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed August 16, 2006

i would not recommend this hotel at all to anybody...i was there for 21/2 weeks and in this time the hot water was not on for 5 different days during the stay and my passport was stolen out of my room during the night when i was asleep....management covered for taxi to embassy and called the police and of course the thief was never caught, but it caused a lot of headaches to get another passport
the food in this hotel was acceptable but staff was very poor...
if there are any questions, please ask......
riocoribri04@aol.com

  • Liked — the convienence of nearby shopping and sightseeing and bustransportation
  • Disliked — noisy from traffic and not very clean
  • Tips/Secrets — check for better accomodation
  • Stayed February 2005, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Hotel Ambassadeur

Address: Moi Avenue | PO Box 30399-00100, Nairobi, Kenya
Location: Kenya > Nairobi > Nairobi Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service
Hotel Style:
Ranked #94 of 130 Hotels in Nairobi
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Ambassadeur 2.5*
Number of rooms: 84
Official Description (provided by the hotel):
Ambassaduer Hotel is conveniently situated in the heart of Nairobi close to the best restaurants, cinemas and shopping malls. The hotel is located directly opposite the National Archives. The hotel is a 3 star with 98 en suite rooms all with internet connectivity. ... more   less 
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Also Known As:
Ambassadeur Hotel Nairobi

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