We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Clean rooms” 5 of 5 stars
Review of Cloud Hotel & Suites

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Save
You added Cloud Hotel & Suites to your Saves list
Cloud Hotel & Suites
4.0 of 5 Small Hotel   |   Diamond Plaza Annexe, 9th Floor, Corner of Parkland & Masari Road | P. O Box 49434, Nairobi 00100, Kenya   |  
Hotel amenities
Ranked #59 of 194 Nairobi B&B and Inns
Mombasa, Kenya
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Clean rooms”
5 of 5 stars Reviewed July 17, 2014

The hotel is conveniently located with very clean and has friendly staff,I was warmly received and as always given my usual room. Whenever am in Nairobi I always use this hotel for I enjoyed free WIFI speed and the well furnished rooms.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Service
Helpful?
2 Thank Gohil P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

19 reviews from our community

Traveler rating
Traveler type
Time of year
Language
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 3, 2014

Nairobi is a huge city and the traffic is horrible. For this reason, the location of your choice of accommodation is critical. Cloud Hotels is located in the Parklands area just above a mall which means you needn't travel too far for your shopping and groceries. Fairly new, the suites and rooms are up to date and have all basic amenities. The hotel is still under construction so at times it can get noisy or dusty bear in mind. Make sure you get what you paid for by confirming the room is in order and looks exactly like the pictures. Sometimes you really need to insist.

Room Tip: Make sure you insist on what you paid for,
See more room tips
  • Stayed March 2014, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank Sumranbi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 12, 2014

Everything such as location was great and shopping convinience, customer service was good. the staff were very helpful and attentive. i will definately visit again. the view of the forest from my window was just amazing!

Room Tip: A room with Forest view very airy!
See more room tips
  • Stayed March 2014, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Shantine P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed April 4, 2014

Booked at this hotel for the top suite. Arrived very tired after 24 hrs. of flying and stop overs. We were shocked to find our room under construction, plaster everywhere and water all over the floor. When we complained the owners wife came to look at the room and behaved like there was nothing wrong. After an hour the room was mopped, by this time it was 8 pm. Exhausted we just gave up and went to sleep. No working shower! The next day we went for breakfast and were shocked to see that the whole place was under construction. Some make shift tables were put together for breakfast, which was barely any items. The pool was filthy! There was construction material all over the place.

Being in a foreign city, we had to move to another hotel. It was a nightmare!

Room Tip: There is only one floor to this hotel.
See more room tips
  • Stayed March 2014, traveled with family
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
3 Thank Rose R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Nairobi hotels

mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Nairobi hotels
0.0 mi away
The Zehneria Portico Nairobi
0.0 mi away
La Maison Royale Hotel, Nairobi
0.0 mi away
Meridian Hotel
Meridian Hotel
#19 of 145 in Nairobi
4.0 of 5 stars 81 reviews
Show Prices
Show Prices
Show Prices
0.0 mi away
Bidwood Suites Hotel
Bidwood Suites Hotel
#4 of 145 in Nairobi
4.5 of 5 stars 51 reviews
0.0 mi away
Progressive Park Hotel
Progressive Park Hotel
#22 of 145 in Nairobi
4.0 of 5 stars 138 reviews
0.0 mi away
Qaribu Inn
Qaribu Inn
#37 of 145 in Nairobi
4.0 of 5 stars 14 reviews
Show Prices
Show Prices
Show Prices

Been to Cloud Hotel & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Cloud Hotel & Suites

Address: Diamond Plaza Annexe, 9th Floor, Corner of Parkland & Masari Road | P. O Box 49434, Nairobi 00100, Kenya
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #59 of 194 B&Bs / Inns in Nairobi
Price Range (Based on Average Rates):
Hotel Class:4 star — Cloud Hotel & Suites 4*
Number of rooms: 40
Official Description (provided by the hotel):
In the heart of Parklands stand the elegant and imposing 4 Star Hotel, Cloud Hotel and Suites. We have combined our vast experience spiced up with unmatched Kenyan hospitality to bring about outstanding standards of accommodation, service, amenities and cuisine. Offering a selection of 40 rooms; standard, executive suites and Master suites. The African furniture characterizes the theme and decor of each room, polished wooden floors and different views of courtyard and the city depending on the type of room you want. We offer comfort and convenience in a quite location unsurpassed by any other facility in the area whether you are here on business or pleasure, the Clouds Hotel& suites caters for all your needs. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Agoda, Hotels.com, Priceline and Booking.com so you can book your Cloud Hotel & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing