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“Not a Hotel” 1 of 5 stars
Review of Nairobi Airport Hotel

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Nairobi Airport Hotel
3.5 of 5 Small Hotel   |   Syokimau Airport Road | Syokimau, Nairobi 00100, Kenya   |  
Hotel amenities
Ranked #144 of 189 Nairobi B&B and Inns
Lethbridge, Canada
Level Contributor
2 reviews
“Not a Hotel”
1 of 5 stars Reviewed May 21, 2014

Awful, stayed there twice for 4 nights with my fiancee and never again, only good for 1 night stop over, close to the airport but too far away from everywhere else, falsely advertised on the booking site I used, its in a terrible area, road to it is not complete, its called 5 star gardens and nothing like a hotel, it is apartment building in the middle of a housing estate that is inside a secured compound with electrified fencing all around the 10 foot wall the encloses the housing estate, many of the buildings are derelict that is in the estate. I will always be going to Kenya but never here again

Stayed May 2014, traveled with friends
Thank Nigel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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42 reviews from our community

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Harrow England
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed April 21, 2014

Ok, stayed at this place on 6th April, as an overnight stay as we were travelling onto Mombasa the following morning. This place is a block of mainly empty apartments. Ones that are occupied are rented by local people. There are no signs anywhere to or on the building that say 'Nairobi Airport Hotel.' Passengers making their own way there would never find it!! I will not use the word 'HOTEL' again when discussing this place. The road leading to the apartment block is off road and incomplete. It was very late when we landed in Nairobi which meant the place was dark. The road used to access the apartment block is a very long back road with no lights and very large holes in the road, which meant more time was spent swerving left and right rather than going in a straight line. Due to the road being so bad speed had to be kept to a minimum which felt like a perfect set up to be robbed and dumped at the side of the road, but the 'airport transfer' was genuine. The apartments sits within a gated guarded community with electric fencing on top of a very high wall!

The apartment was clean and room was quite well presented and bed was comfy. The apartment was ok for an overnight stay. Even though it is an apartment and it has a kitchen there are no appliances in the kitchen except a fridge and a kettle. Hot water you have to turn on yourself if you want hot water for the morning (was not told this but worked it out). Towels are provided, but take your own toiletries, hand soap is provided, but that's it. Be sure to check all the windows as most were either slighlty open or closed but not locked. Access to your apartment can be gained through your window by the balcony. The apartment is in a great location for easy return to the airport.

Breakfast is provided. Your order taken by staff who utalise another apartment as a reception. Your breakfast will be brought to your room at a time you request. Breakfast was ok and came in the form of tea/coffee, toast, eggs, sausage etc. Upon check out $13.50 US dollars is required to be payed as local tax, for some reason they are unable to include this cost in the original costing.

Airport transfer is a man with a saloon car. We had 3 suitcases not including hand luggage and may I say it was a squeeze to fit the luggage in. If there was an extra case then I am unsure how we would had proceeded. The driver was very nicee and welcoming. Clearly this service is a man who ownes a car and not a business that provides an official service for the apartment. As the service is a one man and one car outfit we had to wait an hour outside the airport for him to arrive, as he was dropping off another passenger elsewhere despite knowing what flight/time we landed!

Despite all the negatives the place was clean and staff were polite and kind. This apartment room was booked through Expedia and I will be writing to them to request they don't advertise the apartment as a 'Hotel,' price wise £60 for the night I thought was a reasonable price to pay.

Tips go a long way in Nairobi anything between 200 - 300 Shillings seem to be the average.

  • Stayed April 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
1 Thank jollytinman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonoma, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed April 13, 2014

We arrived on a midnight flight and hired a taxi who called the hotel to get directions. The road to the hotel is unimproved without street lights along a very questionable edge of town. The driver had to stop twice to verify this was the right road. There were no signs at the gate because the inn is operated within a large new complex of 5 story apts. The gate gaurd led us to the back units, still no signage. No one driving their own car would find this place. The helped us carry our luggage to the first floor and offered to make us a dinner and were very accommodating to our needs once we were there. The units are clean and well lit with 2 bedrooms and 2 bathroom, a kitchen and living area. This should not be called a hotel and does not fit the standards of a hotel.

  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Thank dnichols57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Nairobi hotels

Stockholm, Sweden
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 31, 2013

I deceided to test out Nairobi Airport Hotel for my recent stay in Nairobi. I arrived early in the morning from a very long and tiring flight and found the free airport shuttle service offered by the hotel very useful.

The hotel itself is in a residential area and is best suitable for shorter stays in connection with the airport. However it is close to the railway station that brings you into town for a few USD. Breakfast was brought to the apartment, and so was the dinner I ordered,

The apartment was nicely furnished and had a flat screen tv with several channels and free and fast internet. It also had a small kitchen so it is possible to make food.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
2 Thank ErikM677
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Nairobi Airport Hotel

Address: Syokimau Airport Road | Syokimau, Nairobi 00100, Kenya
Location: Kenya > Nairobi
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #144 of 189 B&Bs / Inns in Nairobi
Price Range (Based on Average Rates):
Hotel Class:3.5 star — Nairobi Airport Hotel 3.5*
Number of rooms: 20
Official Description (provided by the hotel):
Located in a quiet, upmarket residential area just 10 minutes away from Jomo Kenyatta International Airport, Nairobi Airport Hotel offers the comforts of home in brand new, exquisitely finished two-bedroom apartments. Skip the jams of Nairobi, and feel at home less than 30 minutes after your plane touches the ground! Breakfast and free airport transfer is included. ... more   less 
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