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“Finally Subway is here...” 4 of 5 stars
Review of Subway

Subway
Junction Mall, Ground Floor, Ngong Road, Nairobi, Kenya
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Ranked #176 of 362 Restaurants in Nairobi
Cuisines: Sandwiches, Delicatessen
Dining options: Lunch
Restaurant details
Dining options: Lunch
Nairobi
Level Contributor
63 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
“Finally Subway is here...”
4 of 5 stars Reviewed January 8, 2014

I had to stop by Junction mall for a sub. It's practically the same deal as the restaurants in Dar es Salaam & in the States (or elsewhere). I havent been disappointed by any of the selections ive made during my 3 trips there. So far ive had the Chicken Teriyaki & Tikka; this will be one of my favorite sandwich stops.
As stated by another reviewer, the staff are still slow & in all the 3 trips the lines have been long. Management need to figure out how to make the ordering process more efficient.

  • Visited January 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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24 reviews from our community

Visitor rating
    4
    9
    7
    3
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Any
English first
nairobi
Level Contributor
67 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
“Happy to See it in Kenya”
5 of 5 stars Reviewed November 28, 2013

Finaaallyyy! I used to eat at Subway back in London over 10 years ago, but, better late than never!
Took my parents, wife and toddler to sample it, we ate the foot long meatball sandwich, chiken tikka, steak & cheese and the chicken teriayaki. ALL did not disappoint.

Love that you can choose what extras you want in your sandwich., The mustard and mayo have that classic american taste.
Will surely return next weekend! Prices not bad.

  • Visited November 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi
Level Contributor
12 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Just like Subway back in the States!”
5 of 5 stars Reviewed October 16, 2013

I'm genuinely surprised Subway nailed it. I've given Subway a 5 not because its the best restaurant in Nairobi, but because they truly did get it right and, for the value, its a good sandwich.

The Positives: 1) If you're in a rush, its the perfect spot. You can get a fresh great meal in less than 5 minutes. They also have a dine in area, so its not solely take out. 2) Good value. I believe a 12 inch vege is 500 KES. A 12 inch Italian BMT is 700 (more than enough food) 3) It's vege friendly and I believe they've eliminated most if not all pork products (ie they use turkey bacon), 4) Your sandwich is customizable, so you can ask for more/less produce without any additional charges, 5) FINALLY (and probably the most important) they have the BEST COOKIES (HANDS DOWN) in NAIROBI. The cookies last I checked, were 1 for 100KES, but if you purchase, 3, its only 250 KES. Totally worth it. Could eat those all day.

The negatives: Can't think of many here. They've really done a great job mirroring the quality you might in the States. Only thing, is that the whole assembly line food production is new in Nairobi, so the staff is getting up to speed. Initially they were a bit slow in picking it up. HOWEVER, each time I've been since, they've improved. Well done! Also, just a note for management. You may want to add a sign that says the line starts here. For some, Subway is a new concept and don't know where to wait to start the ordering process.

  • Visited October 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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