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“Incredible place” 5 of 5 stars
Review of Ngong House

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Ngong House
Ngong Rd | P.O. Box 24963, Nairobi, Kenya   |  
Hotel amenities
Chicago, IL
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
32 helpful votes 32 helpful votes
“Incredible place”
5 of 5 stars Reviewed October 16, 2012

My husband and I stayed at the Ngong house for 1 night and were blown away by our tree house (#7), by the beauty of the location, by the service and food. We stayed on half-board basis and the dinner was fantastic - the four course meal, with nice wine, by the fireplace on a cool Nairobi night, it was the best dinner we've had in a while. The house was really like nothing else we've experienced - our bed was set in a boat, the veranda was a perfect place to take tea, the woodwork, furniture and floors were beautiful, and the house in general had so much character. The shower was excellent, and there was plenty of hot water to fill a canoe bathtub. There were lots of birds in the gardens, where the breakfast was set. The location of the hotel is a bit far from the city, but there are plenty of places to explore in Karen, from the Giraffe Center and Elephant Orphanage to Kazuri bead factory and shop, as well as craft stalls and museums.

We had a wonderful stay and are already plotting to come back.

Room Tip: All tree houses are unique. We loved ours (#7) - it was the closest to the main building, but still...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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77 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Folkestone, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 21, 2012

It is difficult to find the words to do justice to this truly unique property. The hospitality, iconic tree houses, understated chic, peace and tranquility are a rare find - especially so close to the mayhem of an African city like Nairobi.

Not recommended for those who like the predictability of a corporate hotel but for the discerning traveller who appreciates attentive service within a house- party type environment, it is a real pleasure to have found this wonderful destination!

Room Tip: Of those seen, they were all very special. If you don't want a bit of a trek to one of the more...
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Washington DC
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed August 17, 2012

An overnight at the Ngong House en route to safari. Arrived around 9:00 PM and greeted by the staff. Paul (manager/owner?) offered us a dinner. The food was mediocre and a bit strange. We were shown to our tree houses (wife and I in one, two teenage sons in another). After a day's travel from Europe we were anxious to clean up and get a good night’s rest.

Tree houses: Rustic is a nice word for tired. Canoe bathtub a charming concept - but it would take twelve hours to fill the tub with limited water pressure and no chance the water would be warm. Shower not much better and caterpillars were crawling around the shower walls. Bed OK for comfort. On the bright side, our kids loved their two story tree house and spend much of the night on their deck. We would have been pleased to fall asleep to the sound of birds and game. Instead we lay awake until 3:30 am listening to the Ngong House and adjacent property owner’s dogs barking non-stop. It felt like we were at our dog's kennel.

Management snafu: On arrival, Paul provided us with our flight and accommodation vouchers from our travel company. The vouchers indicated a 9:15 flight the following AM. A staff member said that information was wrong and we were actually on another airline at 10:40 AM. I questioned this, but Paul assured me he had checked with our travel company and that indeed the change was correct. (I checked with our travel company upon return home and they never spoke with Ngong staff) I worried overnight thinking something was amiss and went to the office at 7:45 AM the next morning asking the flight info be reconfirmed. 45 minutes later Paul arrives, in quite an upset state, telling us indeed we need to be on the 9:15 flight. With no breakfast and wasting 15 minutes securing our luggage, we race to the airport. Blessedly we make our flight.

As my son said the next morning, this place kind of reminds me of The Shining.

I would not recommend a stay at the Ngong House.

  • Stayed July 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Kuala Lumpur
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed July 19, 2012

A true experience of luxury rustic living. The tree houses are a visual feast and you do feel as if you are alone in the bush despite being in a developed suburb. Excellent and detailed service with charming touches. Being from a city, it can feel a bit too "log cabin" isolated if alone and rattling around the tree house (size of a large 1 bed apartment).

The owner's 3 dogs are a nice addition as is the camp fire lit in the evening together with sundowners. Would recommend having dinner at Ngong House as the chef is very talented. I would return but only with a partner for company during the lonely stroll back to the tree house and to keep company when the hyrax (wild rabbit) screams in the night.

Room Tip: The furthest tree house has the best view and the most privacy. All tree houses are unique.
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  • Stayed June 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chudleigh, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 8, 2012

we stay here every time we visit Kenya (regularly) lovely hotel, quiet, calm and beautiful.
I can highly recommend if you are looking for a little oasis , excellent service and food, lovely staff and very private if you want to be.

Room Tip: All the tree houses are lovely, as is the cottage.
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  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 4, 2012

My husband and I headed out to Ngong House for a mid-week get-away from Nairobi. Driving the long way around made us feel like we were heading way out of town and the view from treehouse 1 confirmed the illusion. All we saw from our balcony was the Ngong Hills. The rome, the food and the service was amazing. They even quickly baked a cake for my husbands birthday.

Perfection.

Room Tip: For the views... pick tree house rooms 6 or 1. For easier access and less stairs pick 7 or 6.
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  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 12, 2012

We've stayed one night during our honeymoon at the Ngong House and wished we could have stayed a bit longer. It's like coming home. We were greated with a cold drink which we enjoyed in the garden whilst one of the staff checked us in and asked us we're we wanted to have our lunch. We opted for the beautiful garden and within minutes a tables was set under a big tree where we had a very nice lunch. After lunch we we're brought to our tree house and it is a real tree house. Very romantic and really Out of Africa style decorated and as we had the last tree house we had a beautiful view. In the evening the host, Paul, entertained all his guest at the campfire. He's incredible hospitable and friendly. After our sun downer we were guided to a rondavel where a long table was set. The setting was incredibly cozy, the food very good and it was nice to get to know the other guests.

Ngong House is a truely special place, really romantic and we would definitely stay there again.

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Ngong House

Address: Ngong Rd | P.O. Box 24963, Nairobi, Kenya
Location: Kenya > Nairobi
Amenities:
Restaurant Swimming Pool
Hotel Style:
Ranked #4 of 92 Specialty lodging in Nairobi
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Ngong House is a private, serene and luxurious homestay 20 minutes away from the city centre. The lodge overlooks the Ngong Hills, only a few minutes away from what used to be Karen Blixen Coffee Farm. Secluded in 10 acres of private land, it is very close to Nairobi National Park, 40 minutes away from Nairobi International Airport and 15 minutes away from Wilson Airport, from where all air safaris take off. Accommodation is mainly in luxurious Tree-Houses. ... more   less 
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Also Known As:
Ngong House Hotel Nairobi

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