An overnight at the Ngong House en route to safari. Arrived around 9:00 PM and greeted by the staff. Paul (manager/owner?) offered us a dinner. The food was mediocre and a bit strange. We were shown to our tree houses (wife and I in one, two teenage sons in another). After a day's travel from Europe we were anxious to clean up and get a good night’s rest.
Tree houses: Rustic is a nice word for tired. Canoe bathtub a charming concept - but it would take twelve hours to fill the tub with limited water pressure and no chance the water would be warm. Shower not much better and caterpillars were crawling around the shower walls. Bed OK for comfort. On the bright side, our kids loved their two story tree house and spend much of the night on their deck. We would have been pleased to fall asleep to the sound of birds and game. Instead we lay awake until 3:30 am listening to the Ngong House and adjacent property owner’s dogs barking non-stop. It felt like we were at our dog's kennel.
Management snafu: On arrival, Paul provided us with our flight and accommodation vouchers from our travel company. The vouchers indicated a 9:15 flight the following AM. A staff member said that information was wrong and we were actually on another airline at 10:40 AM. I questioned this, but Paul assured me he had checked with our travel company and that indeed the change was correct. (I checked with our travel company upon return home and they never spoke with Ngong staff) I worried overnight thinking something was amiss and went to the office at 7:45 AM the next morning asking the flight info be reconfirmed. 45 minutes later Paul arrives, in quite an upset state, telling us indeed we need to be on the 9:15 flight. With no breakfast and wasting 15 minutes securing our luggage, we race to the airport. Blessedly we make our flight.
As my son said the next morning, this place kind of reminds me of The Shining.
I would not recommend a stay at the Ngong House.
- Official Description (provided by the hotel):
- Ngong House is a private, serene and luxurious homestay 20 minutes away from the city centre. The lodge overlooks the Ngong Hills, only a few minutes away from what used to be Karen Blixen Coffee Farm. Secluded in 10 acres of private land, it is very close to Nairobi National Park, 40 minutes away from Nairobi International Airport and 15 minutes away from Wilson Airport, from where all air safaris take off. Accommodation is mainly in luxurious Tree-Houses. ... more less
- Also Known As:
- Ngong House Hotel Nairobi