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“Horrible, horrible, horrible” 2 of 5 stars
Review of La Palanka Nairobi

La Palanka Nairobi
909 James Gichuru Road | Lavington, Nairobi, Kenya
+254 737 444440
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Ranked #66 of 343 Restaurants in Nairobi
Cuisines: African
More restaurant details
Restaurant details
Dining options: Breakfast/Brunch, Reservations, Delivery, Late Night
Description: A unique fine African cuisine restaurant in Nairobi.Offering a fusion of exotic flavors from across Africa.
Nairobi, Kenya
Top Contributor
57 reviews 57 reviews
24 restaurant reviews
Reviews in 25 cities Reviews in 25 cities
36 helpful votes 36 helpful votes
“Horrible, horrible, horrible”
2 of 5 stars Reviewed April 23, 2014

Were so excited to try out the West African cuisine (judging from the chef).

So went a bunch of friends. Food was terrible, some of us got running stomachs that night, we had to send back food to the kitchen several times, some of it wasn't fresh.

The manager tried to make clients comfortable but at the end of the day, what really matters is the food served on the table.

Totally overpriced for the quality of service and food that you get. Ambience is great, service so-so, food is terrible. Either change the chef or improve on the food service. Definitely not recommending and would not even dream of going back.

Visited April 2014
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49 reviews from our community

Visitor rating
    15
    16
    9
    6
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Nairobi, Kenya
1 review
“Poor service and even worse food!”
2 of 5 stars Reviewed March 28, 2014 via mobile

I visited La Palanka last minute with friends and we were shocked at how poor the service was. It took over 30 minutes to get our drinks and the waiter still forgot to bring a glass or even the right order.

We thought the saving grace would be the food, so we opted to get different dishes off the menu. All the meals tasted the same as the tomatoe sauce left on the table. Not to mention the meals were cold when they reached the table.

As a venue it is over priced, the staff are not well trained, the service was horrible and I can make better food in my house. I would recommend you spend your money elsewhere.

  • Visited March 2014
    • 1 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
Top Contributor
56 reviews 56 reviews
39 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
25 helpful votes 25 helpful votes
“Average ...”
3 of 5 stars Reviewed March 11, 2014

Had my 2nd visit at Palanka with friends and kids. Menu is interesting being transcontinental but that is essentially the only highlight. Service is slow and there are no kids activities, as advertised. Environment is nice for a drink though....

  • Visited February 2014
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thailand
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Good food - bad management”
2 of 5 stars Reviewed February 28, 2014

The food is great, average service but the lack of attention to detail will eventually ruin the experience. Brocken taps in the bathroom among others coupled with a dont care management can leave you sour in the end.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
Reviewer
4 reviews 4 reviews
3 restaurant reviews
“The only thing that saved this experience was the company!”
1 of 5 stars Reviewed February 22, 2014

My hubby and I went to check out La Palanka on 16.02.14 because I had been keen. What should have made us retreat was the lack of customers on a Sunday at 1.30 p.m.!!!! Other than us was one other table of two. The service was good with the hostess quickly seating us and bringing us our menus. We asked for their best dishes and we were directed to their Fish Parcels appetizer. The fish was brought to the table not more than 4 minutes after we had ordered them - this made me very suspicious. The seasoning was average and the pastry wasn't flaky. We then got the Chicken with Olives (I can't remember the official name) and Beef Mafe. Again this meal was brought 3 minutes after the appetizer - a grand total of 7 minutes from when we ordered them. The meal had clearly been defrosted. The chicken was below average to say the least and the Beef was tough and rubbery!!! The meal was a huge disappointment and all around poor value for money.

  • Visited February 2014
    • 1 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 1 of 5 stars Food
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