Ideally situated in Nairobi city centre, the hotel really needs to be revamped. Old-fashioned, the service is nonetheless good.
I usually eat at the Sundeck Restaurant which offers grilled meat and/or pizzas and the service always proves friendly.
Apart from the reception and cashier staff, all the other "service" staff from housekeeping to the restaurant waiters/waitresses and the doorman are excellent and very kind & polite.
The rooms are big, and they have made the effort lately to put in some flat screens and sofa-beds.
The wifi is really bad, but there is a network cable in each room for laptops. So do not expect much for your wireless devices. The bathroom highly deserves refurbishing and the plumbing are so old that you may be afraid of breaking it only by touching it. One of the shower handles just came out while I was opening it.
The electricity sockets in the rooms sometimes do not work, and you may experience some difficulties with some of the lights in the room.
Enough for the negative feedback.
I have stayed at NSC 6 times between 2011 and 2014 mainly because of its location near our offices. The service staff do recognize me each time I come back and some of them even remember the approximate dates of my previous stays. This is really a nice point to hear when you come at this hotel.
The breakfast is very acceptable, but you need to be early. Lunch is buffet style with varied cuisine.
Overall, good hotel to stay in.
- Official Description (provided by the hotel):
- The Hotel was established in 1984 as an exclusive Members Only Club. In 2001 it was repositioned to a fully fledged five star hotel opening its doors to the public. This year we celebrate 24 years of continuous excellent service. From the very beginning, our main goal has been to provide the best possible service to our guests, almost to the point of obsession and we are striving to constantly improve the quality of our services in order to have satisfied customers that would come back again and again. ... more less
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- Also Known As:
- Nairobi Safari Club Hotel Nairobi
- Nairobi Safari Hotel