We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“True Country Club” 5 of 5 stars
Review of Windsor Golf Hotel and Country Club

Save Saved
You added Windsor Golf Hotel and Country Club to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Windsor Golf Hotel and Country Club
5.0 of 5 Resort   |   Kigwa Road, off Kiambu Road, | P.O. Box 45587, Nairobi 00100, Kenya   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Ranked #27 of 92 hotels in Nairobi
Kampala, Uganda
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“True Country Club”
5 of 5 stars Reviewed 6 days ago NEW

This was one of the best places I have been to. It was indeed a true country club experience. The huge golf course with an expansive natural forest where you can do treks and walks and runs in teh evenings or any time. this was amazing. we enjoyed these walks and left fit that we went.
The pool is small but heated making swimming easy on cold nairobi days. Its away from town but the hotel offers a shuttle to town if you reach a certain number. dont remember how many.
The workers were so hospitalble and honest. I left my 1200 USD on my bed in my wallet as i dressed (forgot) but I found this put in the safe for me with a note to get the pin number from the reception. The lady who did this was I think Margaret. What an experience.

Super good rooms. The food may not be the best.. Just like much of Kenyan food but can suffice.

There are many positives about the Windsor. TRULY A COUNTRY CLUB.

Room Tip: I think any room is good because they face the golf course. but closer to golf course is better. a...
See more room tips
  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

120 people have reviewed this hotel

Traveler rating
    38
    42
    21
    12
    7
See reviews for
14
21
1
62
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Spanish first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Located at a corner in Nairobi the place is extremely beautifil. It is green and the golf ground is something you can just sit and enjoy as long as you can. The food is excellent and very helpful. The conference rooms are also very nice, well aired. Great place to be in

Stayed April 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Was in Nairobi for business and just headed over for the weekend, great pool and pool side menu and very attentive staff. Not stayed there but very much enjoyed the day by the pool. Would recommend for a visit

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 of 5 stars Reviewed 3 weeks ago

As a Kenyan resident, i have come here many times over the past year to use the pool. As previous reviews have mentioned, the staff by the pool are shocking, and on 2 occassions my food was served an hour after the rest of my group; this was a piece of grilled salmon so i guess they went to the coast to catch it. When I complained to the waiter, he suggested should speak to the chef and looked baffled when I countered that surely that was his job.
Am very much regretting having booked a room for my parents after ringing to confirm the booking. The lady who answered clearly had no training, no pleases, no thank yous. Very gruff and very slow. Come to play golf and if you have 2 hours to wait for a meal, by all means do that. Shame, as the building and grounds are beautiful but staff seem to be on another planet.

  • Stayed March 2014, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berlin, Germany
Senior Contributor
37 reviews 37 reviews
31 hotel reviews
Reviews in 29 cities Reviews in 29 cities
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed March 15, 2014

First hotel every after 15 years of heavy tarvelling where I arrive with a booked room at 21:00 at night only to hear: "Sorry Sir - your room is not ready yet. We still have to send cleaning in and make it up. You can have it in 1 hour. " So just what you need after 8 hours of flight. No sorry, no explanation, no compensation. So I took my luggage and kille 1 hr at my owen cost in the pool bar. Not quite 5 star service. Also as normall check-in time is in afternoon.

For the rest - the compound is lovely, nice surroundings and great golf course. Rooms big and decent though a bit dated which shows in partially luke-warm water in morning, lack of AC, lack of plugs etc. Nothing I would normally fly in for from way abroad (I was there for a conference) but if you are in the vicinity it is a good choice.

Service varies but staff tries there best even if often takes a bit longer and generally is very helpful and comitted (with exception) of the reception experience on arrival.

So for me between 3 and 4 on the Tripadvisor review scale. I take the poor check-in performance as an outayer and therefore go for a 4. In a good hotel I however would have expected some excuses or at least a free drink to kill the time.

  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Porlock, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 12, 2014

We stayed here for 2 nights having moved from the Safari Park Hotel which was pretty awful.
The Golf Course is fantastic, the rooms, whilst being a little outdated are fine.
What really really lets the place down is the service. The staff in the main restaurant and poolside bar were all at sea. Whether it is lack of training or just not caring you leave feel cheated.
To add to matters due to the pathetic cashier on checkout my credit card was charged twice and I am still struggling to get a refund.

Room Tip: Play golf there but stay elsewhere
See more room tips
  • Stayed February 2014, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed March 9, 2014

I've stayed here 40+ nights over four trips. The hotel is very pretty - looks like an old English hotel (Tudor) even though it was built not very long ago. It has hardwood floors throughout (a little creaky but that's part of the charm). The restaurants are good, with some very good dishes, and there are lots of places to sit and enjoy a drink or dinner and a good book. I'm partial to the "Library" but service can be slow as one waiter may have to cover four locations. Food is reasonably priced, as is most beverages (alcoholic and nonalcoholic). Breakfasts are full and generous.

The gym is dated but not bad. There's a great set of walking paths through the golf course, ranging from 3k to 7k. I'm a big fan.

The rooms are not airconditioned, but they do have fans. Although it can get a bit humid, the nights are generally cool enough that you won't miss the ac with the fan turned up.

Don't expect an active night life. Dead might describe a weekend night. That's not bad if you want to read a book.

You are out a ways from town. From the hotel to the center of town during traffic can be an hour. In non-peak traffic, it's about twenty minutes. To the US Embassy or the UN Compound is about ten minutes, or fifteen minutes in traffic.

I like this place. It's a bit remote, a bit quiet. The service is generally good albeit spotty, and senior staff is very friendly and nice.

Room Tip: I like rooms far from the front desk to make me walk. Some of the distant room numbers are 1100 ste...
See more room tips
  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Windsor Golf Hotel and Country Club? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Windsor Golf Hotel and Country Club

Also Known As:
Windsor Hotel And Country
Address: Kigwa Road, off Kiambu Road, | P.O. Box 45587, Nairobi 00100, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Luxury Hotel in Nairobi
#19 Business Hotel in Nairobi
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Windsor Golf Hotel and Country Club 5*
Official Description (provided by the hotel):
The Windsor Golf Hotel & Country Club is a Kenyan 5 star hotel resort with a cluster of impressive Victorian style buildings with 130 deluxe rooms comprising twins, doubles, studio suites and cottages all overlooking our spectacular 18-hole championship golf course, are tastefully decorated and have five-star amenities. With a 16-hour business center, free internet access in all rooms & free wifi in public areas, jogging track, tennis & squash courts, heated pool among other facilities ensure you and even your family won’t miss a moment of excitement when you choose to stay/visit the Windsor. Our greatest asset is SPACE, an AWESOME AMBIENCE and YOU our most valuable guest. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Agoda, Venere, HotelsClick, Asiatravel.com Holdings and HostelWorld so you can book your Windsor Golf Hotel and Country Club reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Windsor Golf Hotel and Country Club, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.