We stayed here for a company strategy meeting. On the face of it, a splendid looking hotel, but in reality a bit average. There were no disasters, but lots of niggles. From the moment we stepped in there wasn't that nice warm feeling you get when a place is well run and comfortable. There was no pleasant greeting from the staff (they seemed distracted) and finding somebody to show us our rooms took longer than can reasonably be expected given that it wasn't too busy when we arrived. When we tried to get bar food close to closing time, we were given the clear message that, despite the bar food service still being open, that we were not very welcome. And so it went on. What ticked me off most though was the lady cleaning my room each day being rather unashamed of soliciting a tip.
The hotel seems to be run more for its golf course than for the people staying in the hotel. There is a jogging track, but no copy of the promised map was available (not even after four days of asking) and the signs on the jogging track seem to disappear after a few kilometres (or was it me being daft?). When we asked for the use of the bicycles, none was fit for riding.
This should be one of Kenya's best hotels, but it isn't.
- Also Known As:
- Windsor Hotel And Country
- Official Description (provided by the hotel):
- The Windsor Golf Hotel & Country Club is a Kenyan 5 star hotel resort with a cluster of impressive Victorian style buildings with 130 deluxe rooms comprising twins, doubles, studio suites and cottages all overlooking our spectacular 18-hole championship golf course, are tastefully decorated and have five-star amenities. With a 16-hour business center, free internet access in all rooms & free wifi in public areas, jogging track, tennis & squash courts, heated pool among other facilities ensure you and even your family won’t miss a moment of excitement when you choose to stay/visit the Windsor. Our greatest asset is SPACE, an AWESOME AMBIENCE and YOU our most valuable guest. ... more less
- Reservation Options:
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