We have been to other Nairobi hotels and overall this was disappointing.
This hotel is not a 5*...not even close! After 45 mins in a queue just to get into our room after a long day wasn't a great start.The food was very poor, both in the restaurant and the snack bars around the pool.
The food was awful (I have never complained about food before so please don't tar me with a general complainer). The food served around the snack bar was the same every day and a sauce covered what was left in restaurant at night.