The Windsor is grossly overstated in many areas, and it does not have the character, which we associate with a luxury hotel. Began everything with a very dry check in. I as a guest had to say good day and have a surely response. They gave me instructions as in the prison. No please and no thank you. The rooms are average though, but the furnishing is very old. fans provided are a poor joke, they only make noises but dint cool the room!
The mattresses on the beds (double beds only by pushing the single beds possible) are very firm, and little sleep. Bathrobes were (contrary to our expectations) not in the room and had to be requested several times by telephone. In the bathroom the taps ran colored water. Couldn't believe my eyes. My spouse was extremely annoyed and we had to leave the hotel earlier than scheduled
breakfast rush hour at the Windsor's Main restaurant, absolutely over strained however, tried their best to be a friendly team showed full use in setting of tables but service, they had no time. The staff had their way through the restaurant without regard to the guests' service, in order to take account of the massive rush. There were a lot of helpless roaming guests, with full plates capacity to show through the restaurant crept. Very embarrassing for a special class of hotel.
A good golf course, friendly staff especially at the fitness center and an obsolete steam room. Probably a 2 or 3 star hotel
- Official Description (provided by the hotel):
- The Windsor Golf Hotel & Country Club is a Kenyan 5 star hotel resort with a cluster of impressive Victorian style buildings with 130 deluxe rooms comprising twins, doubles, studio suites and cottages all overlooking our spectacular 18-hole championship golf course, are tastefully decorated and have five-star amenities. With a 16-hour business center, free internet access in all rooms & free wifi in public areas, jogging track, tennis & squash courts, heated pool among other facilities ensure you and even your family won’t miss a moment of excitement when you choose to stay/visit the Windsor. Our greatest asset is SPACE, an AWESOME AMBIENCE and YOU our most valuable guest. ... more less
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- Also Known As:
- Windsor Hotel And Country