Stayed for 3 three weeks in Oct 2012 and the biggest let down was the service which is very mediocre at best. Service staff don't have any passion or motivation whatsoever to delight. Every single meal ordered was delivered in, at the very least, double the time promised from simple fried eggs at breakfast to pork chops at dinner. Lighting in the rooms is extremely dim and could do with a major lighting upgrade with options to dim as required. Strained my eyes too much while working in the room. Shower curtains are not wide enough to prevent water spillage over the rest of the bathroom. Meals are very good and the golf course is excellent with great scenery and very well maintained. Great property but the disappointing service makes one forget the beauty of the place.
- Official Description (provided by the hotel):
- The Windsor Golf Hotel & Country Club is a Kenyan 5 star hotel resort with a cluster of impressive Victorian style buildings with 130 deluxe rooms comprising twins, doubles, studio suites and cottages all overlooking our spectacular 18-hole championship golf course, are tastefully decorated and have five-star amenities. With a 16-hour business center, free internet access in all rooms & free wifi in public areas, jogging track, tennis & squash courts, heated pool among other facilities ensure you and even your family won’t miss a moment of excitement when you choose to stay/visit the Windsor. Our greatest asset is SPACE, an AWESOME AMBIENCE and YOU our most valuable guest. ... more less
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- Also Known As:
- Windsor Hotel And Country