I've been staying at the jacaranda off and one over the past 8 years. They are on a upswing as of late. In Nairobi I have stayed at Intercontinental, Crown Plaza, former Holiday Inn, Safari lodge, Pan Afric Serena, and others. I keep on going back to Jacaranda mostly due to location. Of my experience Serenra is head and shoulders above the rest-if your company if paying. However the Jacanranda (I've stayed there over 30 times since 2005 and even got married there) however it has gone randomly from piss poor to ok as far a service and all.
Now since July 2013 it has been tops on service. I would mark it low on food and especially room service selection. I don't get when they also own the Pizza Garden next door they can't do a decent pizza-seems like a no brainer. However on my moment stay made the decision to take my belt off as I was packing so I wouldn't have to worry about it at airport. I didn't realize I left it behind until I get home to Dar so I text a colleague to look into it. He said he was on the way to airport but no worries when he checked out they gave it to him 'bagged and tagged' and said will you see your colleague. I'm sorry but that was the coolest move any hotel has done for me EVER! Kudos to jacaranda and their staff.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Hotels.com, Priceline, HotelTravel.com, Odigeo and Agoda so you can book your Jacaranda Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Jacaranda Hotel Nairobi