I've stayed at the Jacaranda almost every time I've come to Nairobi for business in the last 4 years, which is at least 10 times - my company puts me here. I've finally decided to review it. The rooms aren't opulent and neither do I need luxury. They're a bit dated but otherwise quite nice. The service is lacking in many areas, however, particularly the restaurant. There was only one gentleman making pancakes and eggs this morning at breakfast peak hour, and a queue of 6 people waiting. "Never mind," I said. I'll have bread. Then I had to search for a clean table and clean silverware, picking individual items from one dirty table or another, after having to flag down a waiter to ask for coffee. All this while being woke up this morning to people yelling down the hall. When I stuck my head out the door, I found it was cleaning staff yelling from one end to the other. There are perks to the Jacaranda. Great location, great gym and spa, and wifi is reasonably good. The food, however, could use some work. If I had the choice though, I'd go elsewhere.
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- Also Known As:
- Jacaranda Hotel Nairobi