This was our first trip to Kenya and also African continent. My wife and I were tentative about what is in store for us. Reached hotel in afternoon. We were welcomed by a 'hot-towel' and a tasty juice. The warm feeling came down when we got a cold response at the reception. The warmth in the response remained the same through out our stay. We stayed on night. When we entered the room, were surprised not to find an air-conditioner, but later realized that we don't need one in many places in Kenya.
Room was clean so was the bathroom. Our bathroom didn't have an exhaust and so one can imagine how challenging it would have been.
There was a minibar in the room, but it was locked. We called the front desk five times but we didn't get anyone come over to the room to open it; so we gave up and walked to Safari Lounge. The folks in the Lounge were very welcoming, which was not the case with the Cafe folks.
The pool was small but OK to spend some time.
We felt the price of items in Gift Shop was way to high.
The signal quality in the television was not good, so it was not useful for us.
The place is surely getting old and needs attention.
This is surely not an obvious choice for the next visit.
Rooms having a view into the pool are are better than the garden view options.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.