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“Just what you need” 5 of 5 stars
Review of Nanchang Hotel

Nanchang Hotel
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Nanchang Hotel
4.0 of 5 Hotel   |   No. 21, Westlands Rd | Westlands, Nairobi 42842, Kenya   |  
Hotel amenities
Ranked #49 of 122 Hotels in Nairobi
Nairobi, Kenya
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
“Just what you need”
5 of 5 stars Reviewed April 1, 2014

A while a go I visited this haven with a friend and we were sure not very impressed by their services by then. Just to call it as it is, I should now admit the hotel facility is not the buildings but the people. Nanchang, changed the top management and in months we could not believe the improvement. We were met by very jovial senior manager and the 2 days visit was so enjoyable.

The location is excellent and meals have really improved especially the breakfast. At least the staff now talk to you like a client unlike before. A lovely place you wanna be.

Room Tip: Pick a room away from the road..
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  • Stayed March 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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23 reviews from our community

Traveler rating
    15
    3
    0
    1
    4
See reviews for
Families
0
5
1
12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Portuguese first
  • Any
English first
New York City, New York
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 5 cities Reviews in 5 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 11, 2014

was in the hotel for a business meeting at the 7th floor conference, i loved the serenity, chinese dishes, quality customer care and surprisingly the rooms standard wowed me-it is simply the best! thanks to Alison for proper coordination through out our meetings...........................

Room Tip: choose rooms near the gym or SPA
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  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 30, 2013

One of the new hotels in Westlands, very basic set up, staff need more training, entire team should look for Public relations assistance since senior management. Senior management should know the basic language that is English. Reception staff need to smile and be more attentive....
Rooms are very big and clean. we never tried the food but the breakfast was pathetic.
need a lot of improvements and more professional staff.

Room Tip: Choose rooms away from the road
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  • Stayed August 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Nanchang Hotel

Address: No. 21, Westlands Rd | Westlands, Nairobi 42842, Kenya
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites
Hotel Style:
Ranked #49 of 122 Hotels in Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Nanchang Hotel 4*
Number of rooms: 44
Official Description (provided by the hotel):
Nanchnag is a high standard 4*star hotel with fully functional and distinct Chinese characteristics in the heart of the Kenyan capital Nairobi. We have a bar, restaurant, conference facilities and a spa. ... more   less 
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