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“CLASSIC....STATE OF ART....BEST SERVICE” 5 of 5 stars
Review of Nanchang Hotel

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Nanchang Hotel
4.0 of 5 Hotel   |   No. 21, Westlands Rd | Westlands, Nairobi, Kenya   |  
Hotel amenities
Ranked #38 of 96 hotels in Nairobi
New York City, New York
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 5 cities Reviews in 5 cities
19 helpful votes 19 helpful votes
“CLASSIC....STATE OF ART....BEST SERVICE”
5 of 5 stars Reviewed January 11, 2014

was in the hotel for a business meeting at the 7th floor conference, i loved the serenity, chinese dishes, quality customer care and surprisingly the rooms standard wowed me-it is simply the best! thanks to Alison for proper coordination through out our meetings...........................

Room Tip: choose rooms near the gym or SPA
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  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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5 people have reviewed this hotel

Traveler rating
    4
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    1
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Families
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Couples
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
Nairobi, Kenya
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 30, 2013

One of the new hotels in Westlands, very basic set up, staff need more training, entire team should look for Public relations assistance since senior management. Senior management should know the basic language that is English. Reception staff need to smile and be more attentive....
Rooms are very big and clean. we never tried the food but the breakfast was pathetic.
need a lot of improvements and more professional staff.

Room Tip: Choose rooms away from the road
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  • Stayed August 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Nanchang Hotel

Address: No. 21, Westlands Rd | Westlands, Nairobi, Kenya
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites
Hotel Style:
Ranked #38 of 96 hotels in Nairobi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Nanchang Hotel 4*
Official Description (provided by the hotel):
Nanchnag is a high standard 4*star hotel with fully functional and distinct Chinese characteristics in the heart of the Kenyan capital Nairobi. We have a bar, restaurant, conference facilities and a spa. ... more   less 
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