One of the new hotels in Westlands, very basic set up, staff need more training, entire team should look for Public relations assistance since senior management. Senior management should know the basic language that is English. Reception staff need to smile and be more attentive....
Rooms are very big and clean. we never tried the food but the breakfast was pathetic.
need a lot of improvements and more professional staff.
- Official Description (provided by the hotel):
- Nanchnag is a high standard 4*star hotel with fully functional and distinct Chinese characteristics in the heart of the Kenyan capital Nairobi. We have a bar, restaurant, conference facilities and a spa. ... more less
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