Visited the spa with a friend and was so impressed with the service, visited again giving my mum a birthday treat.
Booked the latter appointment with the help of Hausa, who was very friendly and answered each of my queries politely. The facilities at the spa are fantastic. From the jacuzzi, steam room to the sauna which one gets to enjoy with a spa date at Kempinski. They have a warm swimming pool which has an infinity-like feel as it overlooks the busy Chiromo road below........lovely.
There is a cafe/pool bar facility but was not operational at the time of my visits.
The staff are very professional and not overbearing in their presence around the spa. Prior to treatment a lovely lady Natalie gave a short consultation and led my mum to the treatment room. She went all out. The treatment as my mum said was lovely and I totally believe it, as the one I had a week earlier was tops.
They have a lovely relaxation area with lounge sleepers/beds and dim lights (can brighten them-one's preference)
The ladies room is very well set up with warm brown beige hues in the ambience and very clean. Each locker provides a fluffy bath sheet, robe, slippers, shower cap and there are many other amenities like lotions and even a dental kit!!! Pool area is also very clean and clean pool towels are provided.
Their fitness area is well equipped too though didn't have the pleasure of using the facility.
They use the Balcony bar menu i believe, for bites and the chicken wings were spiced to perfection. My friend also seemed to enjoy his spare ribs.
I would definitely recommend this to anyone.
Arrived at the Cafe Villa Rosa and was welcomed by a lovely hostess, Faith who showed us to our table and introduced us to the breakfast buffet.
Wide variety from a salad area, fantastic pastries and cereals, fresh juice-yup, had to check on that, and yes the orange juice was from freshly squeezed oranges.
They had meatballs, and they were very yummy. Sehrishi was at the egg and pancake station and boy can she whip a pancake. Had the best I've ever had for breakfast. I'd go back just for those pancakes. Kudos.
Waitstaff were great too, big thanks to Leah.
Considering the service we received and the buffet spread, I'd say it was worth every cent.
I'll also recommend this to anyone who cares to listen.
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