It is my second day at the hotel and I decided to share this review with you. This is my first stay at the hotel which was just opened earlier this month. The property is impressive and the staff is more than excellent. Starting with the front desk whose team (Pauline) was very welcoming and helpful, I started my enjoyable experience. The concierge team is helping me to get my lost luggage from the airport in a way that completely isolated me from the problem. The food is also great whether at breakfast (Katherine) or room service. Above all, I came across one of the staff whose title is "Lady in red" (Esther). Her job is to make sure that their guests are just enjoying their stay. I liked that!
If you want a hotel to stay at in Nairobi, I definitely recommend Villa Rosa Kempinski Nairobi.
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