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“Dinner” 1 of 5 stars
Review of Karen Country Lodge

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Karen Country Lodge
Warai South Road | 24390, Nairobi 00502, Kenya   |  
Hotel amenities
Ranked #8 of 137 Specialty Lodging in Nairobi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Dinner”
1 of 5 stars Reviewed December 31, 2013

Had the worst experience eating here. From the service to the food. Did not get welcomed by anyone when we got in. Sitting down on the table we had to wait more than 30 min to get our orders. after which the drinks and starters took so long. Asking for jikos was a hastle. Main course took nearly an hour and even when it came it was the worst food we ate. Wouldn't recommend this place to anyone!

Stayed December 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jedidah N, Employee at Karen Country Lodge, responded to this review, November 11, 2014
We are very sorry for your bad experience..all these things have been changed and improved on completely.You are most welcome again to enjoy our excellent services.This time things will be amazing.
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40 reviews from our community

Traveler rating
    29
    8
    0
    1
    2
See reviews for
4
7
5
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Dulverton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 10, 2013

Gorgeous, cosy rooms - we stayed in a cottage. Friendly staff and fantastic owners - we really felt at home; the staff and owners couldn't help us enough! V relaxing and beautifully appointed rooms and gardens. Imaginative and fun decor in dining room; great location. Definitely will go again! Lucy

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jedidah N, Guest Relations Manager at Karen Country Lodge, responded to this review, November 19, 2014
Thanks Lucy for your positive review and you are most welcome to stay at the cottages again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nairobi, Kenya
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 13, 2013

The restaurant and rooms are cozy and decorated in the most amazing way. Walking around the grounds is like being transported into a magical garden. The rooms are big and modern with everything you could need. The food is the best I have had in Nairobi and the staff were extremely helpful and welcoming.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jedidah N, Guest Relations Manager at Karen Country Lodge, responded to this review, November 19, 2014
We are glad that you could visit us.Karen Country Lodge was happy to host you and you are most welcome once again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 12, 2013

This lodge has a nice feel to it with interesting glass artwork scattered about the place, works of art & bits & pieces to enjoy throughout the establishment. The staff are friendly willing to bend over backwards for you (cooking us a late meal even though the kitchen was closed).
The rooms are clean & serviced everyday to a high standard.
If you like a dark room this is not the place for you as it's quite bright in the morning, however if you like a spacious bathroom with a bath tub to soak in all your dreams will come true.
I wasn't a fan of the food here it never quite got past the average point but our overall experience was enjoyable

  • Stayed October 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jedidah N, Guest Relations Manager at Karen Country Lodge, responded to this review, November 17, 2014
Thank you Janis for your positive review You are welcome again and this time the food will be much better.
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Royal Tunbridge Wells, United Kingdom
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed October 5, 2013

An absolutely brilliant place to stay, friendly staff, good food and drink, peaceful surroundings and stunning rooms. Rob and Georgina are great hosts, nothing is too much of a problem for them. I would definately recommend Karen Country lodge to anyone who is looking for a nice relaxing stay.

Stayed September 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jedidah N, Guest Relations Manager at Karen Country Lodge, responded to this review, November 19, 2014
We at Karen Country Lodge are very glad to have hosted you.We appreciate your positive feedback and invite you to visit us again.
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Nice, France
1 review
5 of 5 stars Reviewed August 28, 2013

Enjoyed a wonderful few days at Karen Country Lodge. Excellent food, great service and a lovely atmosphere. Nothing was too much trouble. Enjoyed lolling by the pool and strolling in the gardens in the evening. I would definitely recommend KCL to anyone wanting a relaxing holiday and a fab time.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jedidah N, Guest Relations Manager at Karen Country Lodge, responded to this review, November 19, 2014
We at Karen Country Lodge are glad that you had a great stay in our Lodge.We appreciate your feedback and welcome you again to stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nairobi
1 review
5 of 5 stars Reviewed August 14, 2013

Went there with my friends for the weekend and had a great time. The staff are super friendly and the service is really good. It's in a nice peaceful area called Karen and as soon as me and my friends got there we felt relaxed. You won't be disappointed.

Stayed April 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jedidah N, Guest Relations Manager at Karen Country Lodge, responded to this review, November 19, 2014
Karen Country Lodge is glad to have hosted you and your friends for that weekend.Thank you for your positive response and we hope to host you again.Welcome anytime.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Karen Country Lodge

Address: Warai South Road | 24390, Nairobi 00502, Kenya
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Kitchenette Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #8 of 137 Specialty Lodging in Nairobi
Price Range (Based on Average Rates): $$
Number of rooms: 7
Official Description (provided by the hotel):
In the leafy- green, Karen suburbia rests an eclectic leisure haven. Draped in modern, chic decor, this once colonial bungalow radiates a stunning, serene ambiance that captivates any audience. Sip a cocktail in the luscious, vibrant gardens or host a conference in this tranquil refuge. Surround yourself in serenity, let go in classic comfort in our chic boutique cottages. ... more   less 
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