The rating of the restaurant goes to show how poor Trip Advisor is when making decisions on where to go out.
TA rates this restaurant a 4.5/5 ! Poor Show!
Please note, we were not expecting much, as we were in it for the experience; and being locals we knew we would not get a high class dining experience, but what we were offered was sad!
Negatives – No one talks us through the menu for a full 20 minutes….I have no idea about what to order. Drinks orders took 15 minutes per drink to get to the table, very often forgetting which drinks to bring (write it down next time), served sparkling water which clearly the bottle top was rusted, and the contents in the bottle brown (no apology offered), meals took – get this 1.5 hours to reach the table!! And that too we just asked the waiter to recommend and order for us, 1.5 hrs!! after repeatedly asking where’s the food it arrives – and guess what…..its COLD!! The hot items clearly warmed in the microwave, cause they were bubbling all over and spattering on the bowls, one pot so hot , the waiter drops it, spills it all over a couple of my friends clothes – he apologies, we brush it off cause were starving, no service recovery offered! Appalling.
Best bit, after we’ve eaten, we ask for the bill ………35 minutes latter, and after asking more then 10 times, I get fed up and leave some money with my friends to pay my share as I have an early start at work the next day – when I get home 15 minutes latter, guess what my friend calls me…guess what……Still NO BILL!!!! It took them 45 minutes to get a bill.
Ohh yea did I mention 3 rats crawling around the roof top during our meal!! We mentioned it, manager tells us, “ your scared of these small ones….you should have seen last week, the ones we had would make you jump on the table they were that big” !! bonkers absolutely bonkers!
Just goes to show….anyone really can open up a restaurant and Trip Advisor will still go ahead and rate them 4.5 out of 5!!
Positives - foods not that bad, and its reasonable on the pocket.
Ps at no point do I hold the staff responsible, busy night, 4 waiters, crowded restaurant, they were clearly overwhelmed…..poor planning from the top! Ohh and am not taking to TA just to b***h – I called the manager and shared my thoughts with him personally….right now im just sharing with TA!