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“Great City Hotel” 4 of 5 stars
Review of BEST WESTERN PREMIER Nairobi

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BEST WESTERN PREMIER Nairobi
4.0 of 5 Hotel   |   Argwings Kodhek Road | Hurlingham, Nairobi 1939-00606, Kenya (Upper Hill Estate)   |  
Hotel amenities
Ranked #17 of 92 hotels in Nairobi
Kampala, Uganda
1 review
1 helpful vote 1 helpful vote
“Great City Hotel”
4 of 5 stars Reviewed October 10, 2013

I stayed at the Best Western Premier in Nairobi In September. I booked it after reading the reviews on trip advisor. What an excellent choice! The service is excellent. Rooms are kept clean, very comfy beds, staff are friendly, free wifi all throughout the hotel, food at Pablos is good and security is excellent. Please keep it up Best Western. I am looking forward to staying with you again!

Room Tip: Higher floors have better rooms
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  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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108 people have reviewed this hotel

Traveler rating
    49
    42
    6
    6
    5
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13
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
kenya nai
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 8, 2013

A new hotel in the market but not up to standard as a classified hotel sevice is not to standard food is very poor actual right word is flat never try and especially butter chicken is like you are taking cold water the service you have to wait 1 hour when finally there its very cold service needs to improve top roof good view of the city but wait till you order take atrip to the city when you are back it will be ready .pull up your sock !

  • Stayed October 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 8, 2013

This hotel has spacious rooms and very comfy beds. It is a great city hotel but best of all was the wonderful service. The staff are super friendly and accommodating. Immediate and efficient taxi service available 24/7. Location a little out of way but not too far from Nairobi city centre.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mombasa
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed October 6, 2013

We stayed at the hotel with a group of a friends.
Confy rooms, well decorated , spacious, fridge and tea / coffee facilities,
Good beds, pillows and linen .....
Kind staff.
There is a big and spacious car park.
Good gate security

Room Tip: Not sure if all the rooms are the same but the ones between 205 to 210 are good. Good bathrooms but...
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  • Stayed October 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 3, 2013 via mobile

This hotel is about on par with for price with what you'd expect from a best western, but for what you pay, you will get a great stay. The service was top notch and friendly and everyone is willing to go the extra mile to make sure your stay is everything you want it to be. 9/10 because its not too close to many things, but 9/10 because every other aspect was great.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 26, 2013 via mobile

Visited Best Western hotel for a day conference. I have been looking forward to visiting the hotel since it opened. The conference facilities were excellent, and the lunch menu was good, though I felt there could have been a bigger selection of food provided.
Parking space in the facility is also an issue, and it would not be ideal for very huge conferences.
All in all it was a good experience and I look forward to visiting the facility again sometime.

Stayed September 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belgrade, Serbia
1 review
5 of 5 stars Reviewed September 17, 2013

I stayed at the Premier hotel in Nairobi for 4 night during September and I truly enjoyed at the same. I were impressed by the level of decoration and attention to detail within the hotel. Pool on the roof floor is nice, if a little small, with great view over Nairobi. The room design was very clean and modern, very comfortable bed and great bathroom. Food was great. The hotel employees were very nice, helpful and professional. I would like especially to thank to Mr. Lazaros who help me in lot of situation and was very professional and friendly.
I d definitely recommend this hotel and would happily return here.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN PREMIER Nairobi

Address: Argwings Kodhek Road | Hurlingham, Nairobi 1939-00606, Kenya
Location: Kenya > Nairobi > Upper Hill Estate
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 92 hotels in Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PREMIER Nairobi 4*
Official Description (provided by the hotel):
Best Western Premier Nairobi is located in the suburb of Hurlingham within 10 minutes drive from Nairobi central and 20 km from the Kenyatta International Airport. The hotel features a swimming pool, restaurant and a gym.Each air-conditioned room offers a view of the city and comes equipped with a satellite TV, minibar and tea-and-coffee-making facilities. The private bathroom includes a shower and free toiletries.The restaurant at Premier Nairobi serves breakfast, lunch and dinner. A number of restaurants serving a range of local and international cuisines can be found within 2 km.For relaxation, guests can lounge beside the heated pool or enjoy a round of golf at the Royal Nairobi Golf Club, 3.2 km away.Free Wi-Fi and private parking is available and a business centre including secretarial services is available to guests. ... more   less 
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