“Lovely setting which is consistently let down by poor service and below average food”
Have eaten here several times over the last year or two.
During the day the garden is lovely, lots of space to move around and service is pretty good.
In the evening however, the trainee waiting staff and kitchen staff are let out to practise. We have had cold food, wrong orders, bread served after the main course, cheesecake which has clearly gone off, flat beer (reused from a previous drinker), all of which takes far too long to arrive. Need I go on?
In addition to the poor food, service is even worse. That's not to say there are not enough staff, rather there are too many who congregate around the door asking each other what to do, and most of whom do not know what they are supposed to do. The restaurant would be well advised to poach some of the great waiters from Talisman who set the standard in Kenya.
What a shame for one of the most pleasant surroundings to eat in Nairobi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.