Hi, I stayed for five nights at this hotel on Business. At the first we did face some issues with internet (must have been one off cases) and AC. Dev, the Hotel GM responded quickly, personally took initiative to fix the issue and see that we have a good time for the rest of the stay.
The staff was good, responsive and cared, centrally located, safe, good service is something that I recommend. Gym, variety in breakfast is something that can be improved...
Over-all value for money!
- Official Description (provided by the hotel):
- The Hotel Emerald is a business class hotel located in the Westlands suburb of Nairobi. With 59 individually designed rooms, the Hotel Emerald offers comfort in a convenient location. Steps away from major shopping and entertainment hubs, the hotel is the ideal place for your next stay. The hotel also offers conference and meeting space for any special events. ... more less
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