Nicely appointed with a great bathroom (nice bathtub, big sink, fluffy towels, shelves to put your things, lights in different places, all clean and new), a balcony and changing area. There are a tea kettle, fridge, safe, mosquito netting, and small bottle of water every day. Part of the corridor space is open-air so the hotel is fresh and feels spacious. Wifi is decent, though subject to random disappearances. I didn't find the rooms insufferably loud, but I am used to staying in hovels and my standards for noise are much more generous than they used to be, so maybe don't take my word on that. I like being near Sarit.
Best advantage is the staff. I left a small object in my room and they contacted me right away to let me know they had it and offered to either keep it until my next visit or send it to me! Very professional, honest and committed to making you feel at home and safe.
Downside is that there is one small elevator to service the whole building and Emerald is on floors 6 and 7 -- with a barred stairwell so you don't have any choice and will spend a lot of time in an elevator queue. Another negative is that if you arrive before 8am, breakfast is not as nice as its beautiful circular dining room, serving only one juice (albeit fresh-squeezed), a bit of fruit, black tea and coffee, cups of yoghurt (with almonds, cashews and raisins as toppers) and the obligatory wheatabix and cornflakes. The hot breakfast is to order, your choice of sausage, bacon, omelet, beans and toast. Okay maybe that description sounds better than I intended it to -- but for an ovo-vegetarian it's not so great :) By 8 or 8.30 they’ve also assembled two buffet hot dishes, more cut fruit, and two more juices. The Spanish omelet is generous and well-made and you get a whole bowl of beans. For a review of the restaurant itself, look up Vista on Trip Advisor. Finally, I was bummed there is no gym, but if you are really keen you can get day passes to the fitness center in Sarit.
If you are eager for such details, check-in is 2pm and check-out is 11am. Hotel website is http://thehotelemerald.com/
- Official Description (provided by the hotel):
- The Hotel Emerald is a business class hotel located in the Westlands suburb of Nairobi. With 59 individually designed rooms, the Hotel Emerald offers comfort in a convenient location. Steps away from major shopping and entertainment hubs, the hotel is the ideal place for your next stay. The hotel also offers conference and meeting space for any special events. ... more less
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