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“Nairobi's Newest Secret” 5 of 5 stars
Review of Oro Restaurant and Lounge

Oro Restaurant and Lounge
Statehouse Crescent | Off Statehouse Avenue, Nairobi 00621, Kenya
+254-202635556
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Ranked #86 of 314 restaurants in Nairobi
Cuisines: Mediterranean, Continental
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Restaurant details
Dining options: Lunch, Dinner, Reservations, Late Night
Description: ORO Restaurant and Lounge NairobiDark wood, hints of gold, subtle lighting and a sense of intimacy are your invitation into ORO. Meaning ‘Gold’, ORO is Nairobi’s newest Oasis. Located in the tranquil suburb of State House it offers an escape from the city bustle. Exuding subtle elegance it provides the perfect atmosphere for a convivial catch up or romantic dinner and is ideal for Lunch or an after work drink for those working in the CBD and its environs.
portugal, Lisbon
1 review
1 helpful vote 1 helpful vote
“Nairobi's Newest Secret”
5 of 5 stars Reviewed November 1, 2012

This is the new secret in town. An uptown urban bar and restaurant that serves the best cocktails in town and the most tasteful meals that will tantalize your taste buds with every bite. The service is superb considering we were a big group that happened on a theme night (Mojito night) and they got their orders right and the food arrived at the same time while still warm . The owners made sure everyone was comfortable and well taken care of. We all went home happy and not cursing the night (as usual). We shall definitely visit again. :)

  • Visited October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
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29 reviews from our community

68% Recommend
    13
    7
    4
    4
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Nairobi
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Terrible service and approach to customers”
2 of 5 stars Reviewed October 28, 2012

My immediate sense of trouble began at the entrance gate which is guarded by rather ignorant security guards who inquire from you as a restaurant patron whom you are going to see at the restaurant and ask you to leave your Identification details at the gate.
Upon entry into the restaurant, it took 17 minutes to get service yet there were only 2 other patrons! Orders were mixed up,ingredients were missing eg it took 10 minutes for the waitstaff to inform me that I could not have a strawberry daiquiri as they were out of white rum and that my date could not have a diet coke as they had none!! How do these miss in a restaurant/lounge? All the while, the owner of the restaurant was present but never bothered to check on us.
We chose to eat elsewhere as the service was irritating enough to make us leave so cannot comment on the food.
On the up side, the place has a wonderful ambiance and clean bathrooms. However, their indifference to patrons and poor service will surely be their downfall. There's only so long a restaurant can be sustained by the tenants of the suite premises within which it is located in.

  • Visited October 2012
    • 1 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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