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“Beautiful Rooms” 5 of 5 stars
Review of Hemingways Nairobi

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Hemingways Nairobi
5.0 of 5 Hotel   |   Mbagathi Ridge, Nairobi, Kenya   |  
Hotel amenities
Ranked #2 of 145 Hotels in Nairobi
Abu Dhabi, United Arab Emirates
Level Contributor
48 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Beautiful Rooms”
5 of 5 stars Reviewed March 5, 2014

We stayed here before and after going on Safari. The rooms were beautiful, the staff was great, and the food was good. I have stayed in many "five star" hotels from Vegas to Dubai and in between. This place has them beat when it comes to service and room decor! Highly recommend it!

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Dave B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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260 reviews from our community

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California
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 2, 2014 via mobile

Feeling of safety, security and Luxurious! Great entry into Kenya before or after safari. Gorgeous rooms, grounds, service, amenities. Quiet private estate like hotel. Beautiful views of the Ngong hills. Around the corner from the Blixen house ( imagine Robert Redford napping on the porch) and a short drive to the orphan elephant rescue, the David Sheldrick Wildlife Trust. 33 baby elephants rescued after the moms were most often killed by poachers. Pool, spa, gym and unexpectedly a great place to bird. Eagles and ibis. Great verandas off of each room. Wonderful, unobtrusive staff. Stunning decor and finishes.

Stayed February 2014
Helpful?
1 Thank CanyonAgent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg
1 review
5 of 5 stars Reviewed February 24, 2014 via mobile

My wife and I decided to spend two nights in Nairobi to overcome our jet lag prior to beginning our tented safari vacation. Located in the Karen neighborhood, this is a stunning boutique hotel on beautifully landscaped grounds viewing the Ngong Hills. We arrived shortly after midnight and were greeted warmly by the hotel manager and our butler. We enjoyed breakfast and dinner at their restaurant and both meals were superb. Their service was outstanding. As an example, our luggage was going to exceed the weight limitation (33 pounds including carry on) for our small aircraft flights to the various camps. David Owalla, the front office manager, arranged to hold a piece of luggage and have it delivered to the airport when we were passing back through and the weight restrictions wouldn't be a concern. Getting it to our gate was not an easy proposition but David made it happen. We couldn't be happier with the accommodations or the service we received. We will surely stay at Hemingways when our travels bring us to Nairobi again.

Stayed February 2014, traveled as a couple
Helpful?
Thank Jerry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon H, General Manager at Hemingways Nairobi, responded to this review, February 25, 2014
Dear Jerry M

We are delighted you enjoyed your stay at Hemingways Nairobi. We always aim to please and go the extra mile. We look forward to your next stay with us.

Regards

Simon H
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nairobi, Kenya
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed February 11, 2014

Very beautiful hotel in a perfect location but lunch service was very slow for a conference set up. Staff were not very welcoming but the food was delicious and handy doggy bags provided for take away. Very pricey.

  • Stayed December 2013, traveled on business
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Wakesho254
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fred K, Manager at Hemingways Nairobi, responded to this review, February 17, 2014
Dear Wakesho,

“I am greatly concerned that your welcome fell short of your expectations. I would be delighted to discuss with you to understand exactly what went wrong. Please feel free to contact me at the hotel or on 0711032000. In the meantime please rest assured of our commitment to excelling and we are confident your next visit will be outstanding.”

Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 9, 2014

Having spent 10 nights at Hemingways,Watamu, followed by 3 nights at Hemingways Ol Seki, we decided to treat ourselves to a final night relaxing at Hemingway's Nairobi hotel. This is a very luxurious hotel and was well worth a visit. Our suite was large and very comfortable with a balcony overlooking the well set out gardens. The staff were friendly and very helpful and the food was excellent.
Our flight did not leave until midnight, so we were able to spend the day relaxing at the hotel, walking in the gardens and swimming in the heated swimming pool.
A very good way to finish what was possibly our best holiday ever.
Thank you to everyone at Hemingways

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Kathy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fred K, Manager at Hemingways Nairobi, responded to this review, February 10, 2014
Dear Kathy,

Thank you for the kind review. We are very grateful that you chose to stay at the Hemingways Collection (Hemingways Nairobi, Hemingways Watamu and Ol-Seki Mara Hemingways) As always we endeavour to give you personalized attention and make your stay as comfortable as possible.

We would love to host you again in our properties soon.

Warm Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed February 3, 2014

After being a loyal customer of the Brasserie restaurant at this hotel, enjoying the steaks and writing a glowing review some months back...it is time for an update. A recent meal there was a long way from the experience I expected. The service was close to non-existent. Our starters turned up before our first drink order arrived and only then after flagging down a passing staff member! I was forced to ask three times for drinks to be refilled even though our assigned waiter walked past the table and it's empty glasses. The refills were needed often because a glass of wine here is really one third of a glass of wine. It seems like a glass of wine should be at least over the half-way mark. I ordered battered fish and chips. The batter on the fish was thick, soggy and more like a dough. The fish inside this dough-like substance was musty flavored and luke warm. Very disappointing. Hopefully this place can get back on track.

  • Stayed January 2014, traveled as a couple
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank MeandYu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon H, General Manager at Hemingways Nairobi, responded to this review, February 4, 2014
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver bc
Level Contributor
50 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed February 3, 2014

Being outside Nairobi makes for a peaceful environment. Very attractive hotel with lush gardens and lovely pool. Well appointed rooms and a great staff - very professional. Close to Elephant Orphanage and Giraffe Centre, both of which are musts for visitors. Serve very good breakfast and dinner was also very good. ( a hint of quality is that locals dine there) They will pick you up at JKIA which can save the worry of arriving in a Third World city for an unseasoned traveller.

Room Tip: Try to stay at top of the hill - easier on the legs!
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  • Stayed January 2014, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Habari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon H, General Manager at Hemingways Nairobi, responded to this review, February 4, 2014
Dear Habari

Delighted you enjoyed your stay and the brasserie restaurant at Hemingways Nairobi. We hope you will visit us again.

Regards

Simon H
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hemingways Nairobi

Address: Mbagathi Ridge, Nairobi, Kenya
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 145 Hotels in Nairobi
Price Range (Based on Average Rates):
Hotel Class:5 star — Hemingways Nairobi 5*
Number of rooms: 45
Official Description (provided by the hotel):
Hemingways Nairobi is a modern day luxury boutique hotel located in Karen's residential area. Located away from the hustle and bustle of the city centre it offers tranquillity and serenity as it is set in Karen's residential area with a magnificent view of the Ngong hills. If you are looking for a place to stay in Nairobi, for business or leisure, corporates or personal luxury travel, Hemingways Nairobi is the ideal choice. Accommodation in expansive rooms with vast, bright en-suite bathrooms are characteristic of our boutique hotel's wonderful sense of space and use of natural light. We have 45 high-ceilinged rooms, two of which are penthouse style Presidential Suites and 43 Junior Suites culminating in vaulted beams. Hemingways Nairobi offers dining facilities at the brasserie restaurant,conferencing facilities, banqueting and cocktail events. Hemingways Nairobi is rated as one of the best hotels in Africa. ... more   less 
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