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“A super 5 Star Hotel” 5 of 5 stars
Review of Hemingways Nairobi

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Hemingways Nairobi
5.0 of 5 Hotel   |   Nairobi, Kenya   |  
Hotel amenities
Ranked #13 of 96 hotels in Nairobi
Dar es Salaam, Tanzania
1 review
“A super 5 Star Hotel”
5 of 5 stars Reviewed December 23, 2013

I had a marvelous 2 days stay in this Hotel and all I remember is the environmental well-being, the service and the smiles of the hotel personnel! The food was superb and served within time! The colors,nature, the artifacts and view was just too amazing! I loove everything about Hemingways except the prices of course..!A good hotel indeed and I recommend everyone who loves nature and good service.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon H, General Manager at Hemingways Nairobi, responded to this review, December 29, 2013
Dear Malkia M

I am glad that everything about your stay was superb and look forward to you visiting us again next time you are in Nairobi.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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105 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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  • English first
  • French first
  • Italian first
  • Swedish first
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English first
Johannesburg, South Africa
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 16, 2013

I stayed at the hotel during a business retreat of 3 days. The surroundings are beautiful and the service impeccable. The rooms are well decorated with an "out of africa" upmarket look. The food was delicious and the desserts yummy.
I didn't give it 5 stars because of the mosquitoes. There was an invasion during my stay! they were all over the place, we could not sit outside in the evening and in your room make sure you spray inside the mosquito net :)
Karen is quite far from Nairobi city center so make sure you don't have meeting in town. One morning, it tooks us 3 hours to get to a meeting.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monte-Carlo, Monaco
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 15, 2013

The hotel is very nice. It is in Karen away from most of the hustle and bustle of Nairobi. The rooms are very well appointed and very nice, however I don't think they're worth what is being charged.

The restaurants are ok. The brasserie chef sadly does not know what he's doing when it comes to steaks. I'm sorry, but if I'm to pay ksh3500-ksh4500 I expect the chef to know what "medium rare" is. I ordered the NY strip and it came out well done. I sent it back asking for medium rare and it came back bleu. I ate it anyway as I prefer undercooked more then overcooked and didn't really have hope that a well-cooked steak would be possible. Two close friends attempted this as well a few months ago and actually had to send their steaks back twice--both the first and second time they were overcooked.

The "Josper" seems to be a gimmick and it's not used well. The service is also very poor. While they were quick to send out a second steak, the wait staff had no idea what their menu entailed and could not answer even the simplest of questions. Drinks were good and reasonably priced, but it took them 25 minutes to get out the initial round.

I think I would stay here again if their price point reflected reality better but I would not waste time and money in the restaurant. It's a classic case of over-charging and under-delivering.

  • Stayed December 2013, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Portsmouth, England
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 14, 2013

I was lucky enough to stay here during a business trip recently.

This hotel is fabulous. My suite was amazing, with a canopied bed, a desk, sofa, TV and great drinks cabinet. The in-room tea and coffee has a great selection and even had fresh milk provided in the minibar to have with it. The bathroom was wonderful, with two sinks, beautiful deep bath tub, great walk in rainfall shower, separate toilet and a large walk in wardrobe which included two chest of drawers, a safe and ample hanging space and shoe racks.

Remember to put your nets down on the bed if the turn down service don't do it, as the mosquito's are pesky blighters and manage to get in even through locked doors !

The butler service is incredible and all the staff are always cheerful and quick to assist with any requests. Nothing is too much trouble and calls for requests / room services were always promptly attended to.

The breakfast menu had a good selection of items from full cooked breakfasts to cereals, pastries and fresh fruit. The mango juice being especially good. The dinner menu is a little limited with over half of the choices being different varieties of steaks. On one occasion my steak was not a great one, but the restaurant team sorted this with no fuss and to our mutual satisfaction. By the way the creme brulee is to die for ..... and massive !!

The reception team were always extremely helpful, and even kindly arranged for me to have a late check as my flight home was not till just after midnight.

If I'm ever back in Nairobi, I hope that I get to stay here again, as it was a superb all round experience, and will hopefully get to use the Spa and Swimming pool if I'm lucky enough to return.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marden, United Kingdom
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 9, 2013

One of the best hotels I have ever stayed in. Everything was first-class - service, butler, food, room and all amenities. A first class hotel comes with a price but it's worth it.

It is set amidst acres of grounds and very peaceful. It is in Karen district so about 30 mins from Nairobi centre.

It's close to David Sheldrick Elephant Orphanage, Giraffe Centre, Karen Blixen museum and Nairobi National Park. Talisman restaurant is also nearby and has a wonderful terrace for lunch.

Room Tip: If you have walking difficulties or are unfit ask for a room close to the main building? Nairobi is...
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  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fordingbridge, United Kingdom
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 19, 2013

Excellent hotel in picturesque grounds. All rooms have balcony over looking the garden. Suite superbly equipped and lacking for nothing. Restaurant very good if slightly limited menu. Wi-fi actually works and TV reception and choice of channels also very good.

Bathroom also very well equipped and laid out. A luxurious place to relax on business or pleasure.

Staff friendly and attentive.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
34 reviews 34 reviews
26 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 13, 2013 via mobile

We're regulars at Hemingways and went again on Sunday for a birthday celebration, the food is excellent, the ambiance is super. The only thing they must do is serve the food more quickly once it gets to you, nice to have personal service but it takes time to get all the bits in front of you when you're 5 diners.

Stayed November 2013, traveled with family
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Additional Information about Hemingways Nairobi

Address: Nairobi, Kenya
Location: Kenya > Nairobi
Hotel Style:
Ranked #13 of 96 hotels in Nairobi
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hemingways Nairobi 5*
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