I was lucky enough to stay here during a business trip recently.
This hotel is fabulous. My suite was amazing, with a canopied bed, a desk, sofa, TV and great drinks cabinet. The in-room tea and coffee has a great selection and even had fresh milk provided in the minibar to have with it. The bathroom was wonderful, with two sinks, beautiful deep bath tub, great walk in rainfall shower, separate toilet and a large walk in wardrobe which included two chest of drawers, a safe and ample hanging space and shoe racks.
Remember to put your nets down on the bed if the turn down service don't do it, as the mosquito's are pesky blighters and manage to get in even through locked doors !
The butler service is incredible and all the staff are always cheerful and quick to assist with any requests. Nothing is too much trouble and calls for requests / room services were always promptly attended to.
The breakfast menu had a good selection of items from full cooked breakfasts to cereals, pastries and fresh fruit. The mango juice being especially good. The dinner menu is a little limited with over half of the choices being different varieties of steaks. On one occasion my steak was not a great one, but the restaurant team sorted this with no fuss and to our mutual satisfaction. By the way the creme brulee is to die for ..... and massive !!
The reception team were always extremely helpful, and even kindly arranged for me to have a late check as my flight home was not till just after midnight.
If I'm ever back in Nairobi, I hope that I get to stay here again, as it was a superb all round experience, and will hopefully get to use the Spa and Swimming pool if I'm lucky enough to return.
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