I have recently stayed at the Clarion Hotel in Nairobi for a week as I was on business nearby.
It wasn’t the most expensive hotel in the centre but nor was it the cheapest. I expected a half decent hotel for £90 a night.
This was so not the case. The rooms were of a poorly built standard considering this hotel is only a year old. The toilet was not secured properly to the floor and the taps were also loose.
There was a kettle in the room but no cups or tea making facilities (what’s the point)
I booked this hotel as it advertised WIFI as this was essential for my business in the city. There was no WIFI connection in the rooms; it was only in the restaurant. The signal and speed was the worst I have ever experienced, it took nearly 2 minutes to download a picture as the signal kept dropping out. There was an RJ45 terminal in the rooms you could use but if you have a modern laptop you will know they do not have RJ45 ports in them.
The food was not bad and at a reasonable price. However, there were many lights in the ceiling of the restaurant that didn’t work so you were almost eating meals in the dark at times.
I have never written about a hotel and not a person to complain about trivial things, but I feel that anyone who forks out £90 a night for a hotel you should at least expect to get what they are advertising. There is no excuse for bad service and fooling people into staying in a hotel that quite frankly is 2 star at best.
Do not stop in this hotel unless you get it for around £30 a night.
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