I have recently stayed at the Clarion Hotel in Nairobi for a week as I was on business nearby.
It wasn’t the most expensive hotel in the centre but nor was it the cheapest. I expected a half decent hotel for £90 a night.
This was so not the case. The rooms were of a poorly built standard considering this hotel is only a year old. The toilet was not secured properly to the floor and the taps were also loose.
There was a kettle in the room but no cups or tea making facilities (what’s the point)
I booked this hotel as it advertised WIFI as this was essential for my business in the city. There was no WIFI connection in the rooms; it was only in the restaurant. The signal and speed was the worst I have ever experienced, it took nearly 2 minutes to download a picture as the signal kept dropping out. There was an RJ45 terminal in the rooms you could use but if you have a modern laptop you will know they do not have RJ45 ports in them.
The food was not bad and at a reasonable price. However, there were many lights in the ceiling of the restaurant that didn’t work so you were almost eating meals in the dark at times.
I have never written about a hotel and not a person to complain about trivial things, but I feel that anyone who forks out £90 a night for a hotel you should at least expect to get what they are advertising. There is no excuse for bad service and fooling people into staying in a hotel that quite frankly is 2 star at best.
Do not stop in this hotel unless you get it for around £30 a night.
- Official Description (provided by the hotel):
- Welcome to The Clarion Hotel, Nairobi, an oasis of tranquility and serenity where we blend Hospitality with creativity to ensure consistent delivery of high quality service. The Clarion Hotel is located in the heart of Nairobi, overlooking the central business district and close to major landmarks. It is in Kenya's most exciting, commercial and entertainment district. ... more less
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