If it is Five Star service you want, then The Boma in Nairobi is it.
Located along Red Cross Road off Mombasa Road, this magnificent new hotel offers fantastic spacious rooms with all the modern amenities required of a Five Star hotel. My room was on first floor and I therefore did not need to use the lift. All my colleagues booked on other floors were also very pleased with their rooms, not just the size but the layout, the colours and the cleanliness.
Out of the four eateries of the establishment, I only managed to try out two, namely the Johari restaurant and The Atrium. Johari is an all-day dining restaurant located at reception level and offers a wide variety of food choices. The Atrium (my favourite) is an all day coffee bar situated off the reception area and serves a wide variety of menus of exotic blends of tea and coffee with super-delicious pastries. And the service was fantastic. I say this because it has been a while since I enjoyed good hotel service whether in Kenya or abroad, you know, service with a smile - a real smile. On my next visit, (for sure am going back), I am trying out the Tembo Bistro and the Cocktail Lounge.
Well, because nothing done by man is excellent, there was one really minor inconvenience. The shower in my room was pouring out very little water as the holes appeared blocked PLUS there was no soap-holder nor metal support WITHIN the shower cubicle. I would suggest that the shower cubicles be fitted with inbuilt space on the wall for holding soap/shower gel.
Another suggestion: Hangers should preferably be plastic as wood tends to chip and can harm one....as did happen to me.
All in all, I would highly recommend this hotel for travellers on their way to or from the airport; people seeking REAL Five Star treatment or anyone visiting Kenya for a short or long stay.
- Official Description (provided by the hotel):
- Hospitality has now become a new front in the fight against human suffering. Kenya Red Cross Society has taken this concept to the next level with the launch of The Boma Nairobi. This is a luxury deluxe hotel with an adjoining conference centre offering world-class hospitality, having every penny of profit funding the KRCS’s humanitarian work. This is 'hospitality with a conscience.' ... more less
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