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“The Boma” 5 of 5 stars
Review of The Boma Nairobi

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The Boma Nairobi
5.0 of 5 Hotel   |   Red Cross Road, South C | off Popo Rd, Nairobi 00100, Kenya   |  
Hotel amenities
Ranked #3 of 97 hotels in Nairobi
Guadalajara, Mexico
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
“The Boma”
5 of 5 stars Reviewed April 30, 2014

I had a great stay there, staff friendly great breakfast, great rooms. lovely place i wish i would have stay there longer, i was in kenya for 3 months after two i move here best choice i made its a really quiet and wonderful place.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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241 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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English first
Denver, Colorado
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed April 29, 2014

First, it is worthy of note that I travel specifically for business and Nairobi is always my transit point - in other words, I only spend max two nights in Nairobi before proceeding to my next destination.

Now with respect to the Boma, first they have excellent internet and I an never disconnected from the world when I am at this hotel and what is even more delightful is that it is free.

Next the rooms are exactly 5star standard. Extremely clean, beautiful and cosy. You will find that you can really rest when you enter that room.

Food: In general I am not a very adventurous eater so I eat only what I am familiar with. That said, everything thing I have eaten at the BOMA is spectacular. Kudo's to the chef!!!

Customer Service is spectacular; all of them. The receptionist work really fast to get you into your room. I must praise them especially for their extreme professionalism and high customer service skills. Once I arrived at the hotel and my online reservation had not reached them. They still immediately checked me in while they sought things out. I was incredibly impressed. Some other hotels would just keep you standing in the lobby even after you present them with your booking print out. All hotels where I had had this kind of treatment, I have vowed never to return to even if they were the last choice - in which case I will rather sleep under a bridge or on the floor at the airport,

The Boma guys really know how to treat their customers and I am most assuredly confident that you will love it. It is a full 5star hotel and the price is the best you can get anywhere.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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buckinghamshire
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 24, 2014

My family and I spent 1 night at The Boma between flights. The location is great- half way between the international airport and the domestic airport. The hotel is very comfortable, bit rooms and nice bathrooms and staff were very helpful. Breakfast was also good.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Doha, Qatar
Senior Contributor
42 reviews 42 reviews
34 hotel reviews
Reviews in 22 cities Reviews in 22 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 24, 2014

We stayed here for 2 nights at the end of a vacation in Kenya.
We were afforded an upgrade to a deluxe room on arrival for free and found that room is just like s Jonior suite in size ! With sitting area for five persons and a big comfortable bed and a side armed chair, desk and full amenities of bathroom with shower and bathtub.
Cleanness is at the top score, may be because it's new, but from what I have learned in Kenya, they do great job in cleanness.
Staff are caring, helpful and decent.
The only problem with this hotel is the location, far from the center and to go there you will be stacked in a heavy traffic jam. But on way to Kenyatta airport it is smooth. Luckily we were on our way out! So it is a perfect choice for a relaxing, leisure stay.
Food is good, no so many choices but it is accepted.

Room Tip: Go deluxe, Negotiate the price if booking locally.
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  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 23, 2014

My wife and I stayed one night at Nairobi's Boma Hotel at the end of February. The hotel is medium-sized, modern and very well appointed. Lovely, large, quiet, comfortable rooms and nice bathrooms.
We stayed there for location, between the international airport, and the domestic airport (Wilson) Normally we use Fairview in the middle of town.
We ate and entertained our agent in the basement restaurant. Food was nicely presented and reasonably priced.
The only negative was a slightly disorganised concierge service as we had to wait for our taxi to the airport in the morning.
A good choice for those on safari using both airports. Saves going into the city.

Room Tip: Top floors give a great view.
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  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worcester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 19, 2014

One of the many hotels in Nairobi, but one with a more relaxed atmosphere and exceptionally friendly and helpful staff.
I arrived late, but they already had my details as pre-booked. As I had been there before they also recognized me, even though it was a short visit.
I had to get up early to depart, before normal breakfast served in the buffet, but they arranged for the cooks to start earlier and I had the full range of food availble to me, excellent.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Noosaville, Australia
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 19, 2014

After a long and tiring journey to Nairobi from Brisbane, Australia, it was delightful to check into the Boma. Check in was friendly and efficient, the room was very spacious and comfortable, with a delightful and refreshing bathroom.
The dining room is amazing, with eye-popping lights and stained glass windows. The food was delicious too. All the staff at the hotel were friendly and welcoming. From the security people to the window-washers, waiters and housekeeping, there were cheerful smiles and nothing seemed to be too much trouble.

Room Tip: There is a building site at the rear of the hotel, so a room at the front would be preferable.
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  • Stayed March 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Boma Nairobi

Address: Red Cross Road, South C | off Popo Rd, Nairobi 00100, Kenya
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 97 hotels in Nairobi
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Boma Nairobi 5*
Official Description (provided by the hotel):
Hospitality has now become a new front in the fight against human suffering. Kenya Red Cross Society has taken this concept to the next level with the launch of The Boma Nairobi. This is a luxury deluxe hotel with an adjoining conference centre offering world-class hospitality, having every penny of profit funding the KRCS’s humanitarian work. This is 'hospitality with a conscience.' ... more   less 
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